3 days old

Senior Manager, Product Management (Small Business Card)

Capital One
McLean 2 (19052), United States of America, McLean, Virginia

At Capital One, were building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Senior Manager, Product Management (Small Business Card)

We are looking for someone who has a bias to action and is resourceful and self-motivated. Our Small Business Card Customer Management team wants to meet you if youre excited about building solutions and experiences for our Small Business customers. This role will be responsible for setting strategy, implementing policies, and building experiences in a way that drives customer loyalty while protecting our business. 
Heres what youll need to be successful: 

As a leader, you will:  
    Relentlessly push to understand customer needs and ensure customer is considered in prioritization and trade-off discussions
    Set vision and lead road mapping, goal setting, story writing, project execution, testing, and roll-out strategy
    Collaborate with a broad set of partners to design, influence, and implement solutions that accommodate the complex needs of small business owners
    Test and iterate in small-scale pilots to validate concepts, refine them to achieve product-market fit, and then scale to drive vertical and horizontal economics
    Define key performance indicators (KPIs) to measure success/failure
    Regularly and systematically use data to uncover opportunities, track product performance, and drive decision making
    Lead a team through rigorous process of test and learn with focus on identifying and developing a minimum viable product (MVP)
    Prioritize, negotiate and remove blockers to orchestrate successful launch or optimization cycle
    Serve as a people leader, a subject matter expert, a contributing practitioner, a thought leader, a career guide and a mentor

Basic Qualifications

Bachelors Degree or military experience

At least 3 years of experience in product management

Preferred Qualifications

Bachelors Degree in Computer Science or Engineering

MBA or Masters degree

3+ years of data product experience in an Agile environment

3+ years of experience translating business strategy and analysis into consumer facing digital products

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.


Posted: 2019-12-04 Expires: 2020-01-03

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Senior Manager, Product Management (Small Business Card)

Capital One

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