4 days old

Senior Manager, Mobile Strategic Planning & Ops - Plano, TX (SK)

Plano, TX 75074

Position Summary

Making the future is everyday life at Samsung. Were seeking innovators who are called to not just change the world, but build a better one. We enable the best technology hardware on the planet, but our best is always a prototype for something better and our people thrive with a driven mindset better builds on better. We believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners and communities.

Role and Responsibilities

  • Business Target Setting & Performance Evaluation
    • Manage setting up short, mid- to long-term goals that the company (organization) wants to achieve to maximize business competitiveness and profit by establishing business goals and measuring and managing performance
    • Measure and evaluate whether the goal is achieved based on objective evaluation indices. Suggest the right direction to organizations and employees in order to improve performances and manage to establish an efficient strategy to achieve the business goals efficiently.
    • Motivate business organizations to achieve goals and induce change in behavior through the wise selection of correct evaluation items and fair evaluation.
  • Business Issues Identification & Risk Management
    • Manage developing strategies to enhance the competitiveness of business by establishing measures preemptively to identify issues such as incidents and accidents, deterioration in efficiency, low performance result in terms of target cost.
    • Check the major issues of the business and establish counterplan, or assist the management in effective decision-making by recognizing potential business risks beforehand
    • Review various factors like benchmarking activation among sub-organizations, performance and weakness comparison, inefficiency, and decreased competitiveness and review measures which can bring out improvement.
  • Market & Competitive Analysis
    • Constantly identify market and customer issues and trends, a competitor's development, sales, manufacturing issues and trends, changes in industry trend, new technologies. Review how much impact these factors have on our company and proceed with developing a measure to address these issues.
    • Develops real-time insights on market trends, shifts in sales behaviors, new category entrants, to generate actionable reporting.
    • Conduct ad hoc research on key market changes, competitive and customer moves (key announcements, intelligence)
  • Business Performance Reviews:
    • Develop and institutionalize business cadence to review performance and take action related to financial performance, demand planning, and business risks and opportunities to better align plans to financial objectives.
    • Leads the monthly business review process across all carrier sales teams, including scheduling, developing framework of key topics to be addressed and managing the implementation of all action items.
  • Integrated Operations Analysis & Reporting:
    • Gather, analyze, report on key market performance, carrier strategy, competition and sales data to provide actionable strategies and insights for Senior Leadership
    • Lead in the management of Sales Reporting and Analysis across the Mobile organization.
    • Manage the development and update of sales dashboards, sales KPIs, early warning reports, and MBO management
  • Strategic Initiatives and Tasks Management
    • Track and manage various strategic initiatives, key tasks and requests in a systematic manner. (strategic Initiatives and tasks may come from Strategic Planning reviews, Top Management meetings, team workshops etc.)
    • Collaborate across cross-functional Samsung teams to track down key tasks and activities and provide periodic and ad hoc updates on the progress.
    • Organize and provide progress visibility to key stakeholders proactively
  • Cross-functional Project / Process Management:
    • Lead coordination and operation of cross-functional initiatives and projects to address specific business needs (e.g. Upgrade and Switching Innovation workshop)
    • Develop key narratives and build project plans to organize, track and manage the projects throughout the year
    • Conduct post mortems for enhancing the project outcome in the future

Skills and Qualifications

  • MBA or Bachelor's Degree with 10+ years of relevant experience in TMT area (technology, media, telecommunications); Masters degree preferred.
  • 5+ yrs. of internal business strategy and/or management consulting experience, with heavy focus on consumer technology business, marketing, project management, business transformation
  • Strong quantitative skills and business acumen to understand business status and issues and drill down to identify solution paths in growing online channel business and shares.
  • Ability to lead complex projects, and work effectively in a matrix environment
  • Ability to efficiently scope and execute concrete strategic initiatives
  • Demonstrated success leading teams and establishing effective working relationships with executives in varied areas, including global HQ counterparts.
  • Demonstrated strategic thinker who can turn strategic objectives into practical actions
  • Problem-solver with optimistic attitude & passion for delivering results.
  • High energy, works with a strong sense of urgency, highly responsive in a fast-paced environment
  • Expertise in developing business strategy, marketing and sales presentations, using Word, Excel and PowerPoint.
  • Excellent communication skills and collaboration skills.

Behavioral & Leadership Competencies

    Drives action with humility, EQ, and an unwavering passion for performance and results
    Embodies and encourages intelligent creativity
    Navigates highly matrixed and complex organizations successfully as part of a team
    Builds and develops best-in-class teams built on trust, accountability and mutual respect for each other and the organization
    Inspires trust, confidence, and consensus across the organization by fostering relationships

Necessary Skills and attributes:

  • Demonstrated ability to interact at all levels within customer's organizations. The ability to negotiate with and convince others, in a potentially adversarial environment, including customer leadership, directors and managers with opposing views to accept/approve plans, technical and project recommendations. The ability to plan, organize and prioritize multiple strategic programs and simultaneous performance objectives. The ability to write, read, interpret, explain and act based on a thorough understanding of technical documents, engineering materials and contracts or related documents. Ability to make professional sales and business presentations in writing, through email, reports, or orally, including complex business and technical matters to an audience of high technical skills, management and operational experience. Ability to support a cross-functional Samsung team to achieve customer contracted objectives and specific team goals within established time frames and requirements. Assist in and if needed direct the Samsung team in lab and field trials related to introduction of products sold to the customer.

    Physical/Mental Demands:

  • Work is generally performed in an office environment. Operate a computer keyboard and view a video display terminal between more than 50% of work time, including prolonged periods of time. Requires considerable work utilizing high visual acuity / detail, numeric / character distinction and moderate hand / finger dexterity. The movement and transportation of equipment, most of the time is under 25 pounds. Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenges and project management deadlines. Machines, tools, equipment, and work aids include PCs, printers, copiers, faxes and other equipment commonly associated with an office work area. May require working additional hours beyond normal schedule. Travel varies depending on position. Consistently demonstrates a commitment to policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest and ethical responsibilities.

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

COVID-19 Vaccine Mandate

In order to comply with the federal vaccine mandate, Samsung Electronics America requires all employees to be fully vaccinated against COVID-19, unless a medical or religious exemption, or an exemption required under state/local law, is approved. Offers of employment are contingent upon proof that a candidate is fully vaccinated or qualifies for an exemption. More details on how to apply for an exemption are provided after the application process is complete.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process.If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

Job Alerts: If you would like to be notified of new opportunities when they are posted, please click here. You will be asked to create an account first if you do not already have one.

Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, and network systems, and the entire semiconductor industry with our memory, system LSI, foundry, and LED solutions. Samsung is also leading in the development of the Internet of Things through, among others, our Smart Home and Digital Health initiatives.

Since being established in 1969, Samsung Electronics has grown into one of the worlds leading technology companies, and become recognized as one of the top global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth. To discover more, please visit our official newsroom at (https://news.samsung.com/global/).


Posted: 2022-05-13 Expires: 2022-06-12

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Senior Manager, Mobile Strategic Planning & Ops - Plano, TX (SK)

Plano, TX 75074

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