9 days old

Senior Manager, Delivery Service Payments

Bellevue, WA 98004


At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we€™re constantly looking to take to a new level is how we fulfill and deliver their orders. The goal of Amazon is to build a world class last mile operation. Amazon aims to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services.

The Senior Manager, DSP Payments will be building and leading a team that owns the program development and deployment for payments to Amazon€™s Delivery Service Partners. You will manage the full lifecycle of programs requiring the team to design, provide justification, gain approval, build, launch, drive innovation and continuous improvement of the programs, often in close partnership cross-functional teams. You will also identify tech solutions or automation opportunities and influence tech roadmaps by creating compelling business cases and driving prioritization.

Job responsibilities

€¢ Leads, directs, supervises and controls the execution of all business, fiscal and administrative functions
€¢ Comfortable in different roles, sometimes supporting, sometimes leading.
€¢ Is capable of taking accountability and driving planning, resolution and execution with his/her team.
€¢ Responsible for delivering accurate and timely payments to DSPs
€¢ Responsible for defining and measuring internal performance standards
€¢ Builds a roadmap to automate and deliver continuous improvement to reduce payment defects
€¢ Monitors and reports on the progress of all activity within the program area.


  • Bachelor€™s degree
  • People management experience
  • 10+ years of experience building, deploying and holding teams accountable to standard work


  • MBA or Master€™s Degree in a related field
  • Experience managing people of all levels
  • Highly analytical, resourceful, customer-focused, team oriented, and will have an ability to work independently under time constraints to meet deadlines.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.


Posted: 2022-05-13 Expires: 2022-06-12

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Senior Manager, Delivery Service Payments

Bellevue, WA 98004

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