3 days old

Senior Director, Solution Sales

Berkeley Heights, NJ 07922

Position Summary

If you have ambitions to be a part of a Best in Class organization, Samsungs Wireless Networks team is the place to be. The role of the Wireless Networks Team is to support our carrier customers through an innovative technology roadmap. The dynamic culture at Samsung offers both great challenges and great rewards. If you want to work among the very best talent in the industry, working on the most innovative products in the world, Samsung is the place to be.

As a Sales Director II, you will be responsible for the definition, development, and management of strategies for the effective deployment of LTE access equipment (Base Station Controllers, Base Station Transceivers, Home Location Registers, and ATM switches) and 5G network equipment and services to achieve corporate performance objectives and cost targets.

Role and Responsibilities

  • Lead and enhance existing business relationships with Verizon Vice Presidents, Executive Directors, and other key decision-makers at Verizon Head Quarters, manage effective hardware, software, support (M&S, extended warranty, software requirements, and enhancements), and services opportunities, and identify, develop, and implement key infrastructure and professional services roadmaps.
  • Negotiate and secure nationwide agreements with customers and third-party agents for infrastructure sales, software (4G, 5G, Femto) sales and installation specifications, project schedules, performance objectives, and commissioning requirements.
  • Direct all project planning, headcount requirements, P&L analysis, and standard project updates.
  • Lead all nationwide multi-year negotiations ($250M-$500M annually) with the customer in regards to Maintenance & Support, Software upgrades, Hardware, and Services. This will cover Femto, 4G Macro, and 5G. Lead the matrix team of Samsung HQ, Vendor Management, and legal to build long-term contracts that are beneficial for Samsung and customers.
  • Recruit, develop, retain, and manage an effective team of business development people to support customers and assist in future and current opportunities.
  • Define, develop, and implement critical sales processes, roadmap alignment, and execution practices to improve product integrity, improve customer satisfaction, reduce costs, and increase operating efficiency. This includes working with Verizon Corp to lock down technical specifications, commercial terms, and delivery schedules.
  • Develops and works with SEA operations and other leaders in developing strategic and project plans for hardware and services.
  • Prepares plans, schedules, and budgets, manages customer relationships, and reviews, and explains variances to ensure positive customer acceptance and P&L performance within SEA objectives
  • Manages wireless systems incoming product quality. In conformance to customer specifications, defines and ensures product quality tests and configuration
  • Manages customer's product configuration and future roadmap features and capabilities of hardware and software.
  • Meets with customers frequently to clarify expectations, answer questions, and identify and resolve issues
  • Recommends staffing requirements, hiring, performance evaluations, and firing decisions in conformance with company policies and procedures of directly assigned personnel
  • Motivates employees to ensure cooperative working relationships and positive performance results
  • Identifies results to be achieved and provides training, guidance, and day-to-day leadership of assigned personnel
  • Conducts and manages meetings with subordinates, customers, contractors, and various internal operational, product sales, and planning organizations
  • Sets and communicates performance expectations, reports results against plans, identifies issues and initiates corrective actions required to ensure the most effective systems deployment.
  • Works closely with logistics, sales, and program managers and deployment personnel to define, develop, and implement processes, infrastructure procedures, and methods to improve the effectiveness and profitability of product installations and deployment.
  • Defines critical deployment processes, product testing, and commissioning practices to improve product integrity, improve customer satisfaction, reduce costs, and increase operating efficiency.
  • Prepares and presents strategic plans, budgets, and reports for local management, executive staff, and headquarters
  • Analyzes data and prepares reports of product deployment and operations against project performance plans


  • Technical Acumen

    Subject Matter Expert in driving the technical solutions to the customer through complex organizational dynamics

  • Presentation SkillsLeveraging your ability to communicate effectively with all levels of the organization as well as HQ leadership on initiatives
  • Excellence Dealing with Ambiguity

    Bringing your experience in problem-solving and ability to navigate complex organizations with pivotal shifts

Skills and Qualifications


  • Bachelors and Masters Degree in engineering or finance with 15+ years of directly related experience is preferred. Must have a minimum of 10 years dealing with Verizon maintenance and engineering teams as well as engineering planning. Has had direct relationships with Verizon executives and a thorough understanding of their organization.
  • Has negotiated and executed support services, software roadmaps, and feature release documents with Verizon in the past.
  • Hands-on knowledge of LTE and/or 5G systems engineering, and product support or product deployment experience in a carrier or systems equipment sales and marketing environment
  • Must have experience and technical knowledge to create Software Feature Requirements Document with Verizon, Negotiate Schedule, as well as commercial terms. This person will lead all technical project teams, including project planning and execution within budget.
  • Communicate and negotiate effectively with customer executives for commissioning requirements and contract terms and conditions to identify and resolve product deployment issues for various types of customers and levels of personnel within SEA and customer organizations.

Core leadership Competencies:

    Drives action with humility, EQ, and an unwavering passion for performance and results
    Embodies and encourages intelligent creativity
    Navigates highly matrixed and complex organizations successfully as part of a team
    Builds and develops best-in-class teams built on trust, accountability, and mutual respect, and the organization
    Inspires trust, confidence, and consensus across the organization by fostering relationships


* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

COVID-19 Vaccine Mandate

In order to comply with the federal vaccine mandate, Samsung Electronics America requires all employees to be fully vaccinated against COVID-19, unless a medical or religious exemption, or an exemption required under state/local law, is approved. Offers of employment are contingent upon proof that a candidate is fully vaccinated or qualifies for an exemption. More details on how to apply for an exemption are provided after the application process is complete.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process.If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

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Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, and network systems, and the entire semiconductor industry with our memory, system LSI, foundry, and LED solutions. Samsung is also leading in the development of the Internet of Things through, among others, our Smart Home and Digital Health initiatives.

Since being established in 1969, Samsung Electronics has grown into one of the worlds leading technology companies, and become recognized as one of the top global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth. To discover more, please visit our official newsroom at (https://news.samsung.com/global/).


Posted: 2022-05-13 Expires: 2022-06-12

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Senior Director, Solution Sales

Berkeley Heights, NJ 07922

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