29 days old

Senior Director - Conferences & Events - Seattle, WA

Seattle, WA 98104
Were a global company of thinkers, designers, and doers. Freeman partners with our clients to build a connection with their customers by creating brand experiences that are seamless, innovative, and immersive. From strategy, creative, and digital to logistics and event technology, our teams place the client at the center, helping them connect to people in meaningful and personal ways. What makes us unique is our collaborative culture, intuitive knowledge, global perspective, and personalized approach developed from our 90-year legacy as an industry leader. Freeman connects people to a universe of opportunities that create a spark, build understanding, and inspire action.


The **Senior Director Conferences & Events** works directly with Freeman Operations, Sales, Strategy and Creative leadership to maintain the strategic vision of Freeman Operations. This position will be tasked with communicating, managing, and directing that vision within the department, as well as with both internal and external customers, other Freeman divisions and constituents outside of Freeman.

This position must be able to provide clear and decisive direction to all members of the Conference Events team under their management as well as broader account teams and clients. To accomplish this, there must be strong leadership and communication skills and the ability to analyze existing processes while formulating new processes to carry account and project management expertise to the next level.

+ Works with sales, strategy, creative, operations, production, AV and expo/exhibit teams to lead and manage corporate event programs including, but not limited to: trade shows, exhibits, conferences, special events and ancillary events and experiential activations. Will collaborate with sales, operations, production, creative and production teams to develop new business proposals and manage sold projects from inception through on-site execution.

+ Manage one (1) or more Conference Events Managers, Coordinators, and / or Producers on programs or as direct reports.

+ Conducts regular employee reviews along with annual Performance Evaluations.

+ Assigns and monitors workload of staff with the ability to create, review and manage client budgets.

+ Mentors and supports department employees in developing account management skills and experience.

+ Assists in new employee training along with ongoing training of current employees while creating a goal oriented atmosphere within the department.

+ Creates a cohesive presence within the department so all work in unison and with the same ultimate goals of client satisfaction.

+ Typical project scope responsibilities include the development and management of resources, teams and execution plans to fulfill on; venue sourcing and management, audio visual, promotional items, print collateral, staffing, signage development, dcor, food & beverage, registration, housing, security, transportation and graphics. Additional responsibilities may include; track session management, speaker/keynote engagements/presentations, exhibit management and trade show sponsorship fulfillment.

+ Creates and manages budgets, vendor invoice/expense tracking and final reconciliation. Develop and track project schedules, agendas and show flows as needed. Drives timeline with team and clients.

+ Runs weekly team and client meetings and prepares follow-up notes and action item reports.

+ Monitors services & activities to ensure they are within budget and meeting profit margin goals.

+ Ensures flawless execution, quality of service and timely delivery of all necessary components, properties, and materials for each event.

+ Collaborates with other Freeman divisions and 3rd party suppliers to efficiently and respectfully deliver services.

+ Works with client and account team on planning, execution and post-event reporting. Maintains consistent and thorough communication with all involved.

+ Negotiates contracts/agreements with 3rd party vendors and team contractors.

+ Provides various reports and show analysis; conducts audits, reconciliations.

+ Performs other duties as assigned.


+ Bachelor's degree or equivalent combination of education and experience

+ A minimum of 8 - 10 years of experience in the event space

+ Previous experience in operations leadership and program management (event theme/messaging, speaker support, video, web/social media, mobile apps, live demo, etc.)

+ Experience in managing account teams and clients, other Freeman division teams, vendors, equipment, and timelines.

+ Experience in sourcing and managing all aspects of live events (both conferences and tradeshows) including but not limited to: AV (general session, breakouts, & entertainment) registration, graphics, event flow, creative, food and beverage, transportation, parties/evening events, venue management, expo and exhibit production, and sourcing and managing both US and international vendors.

+ Strong venue sourcing and contract management

+ Exposure to and previous experience with budget management of $1,000,000+ Ability to quickly recognize or anticipate problem areas and quickly develop solutions.

+ Flexible, self-motivated, energetic, and uses time productively and efficiently.

+ Strong skills with Microsoft Office tools such as Excel, Word, and PowerPoint.

+ Efficient and organized, with a keen eye for details.

+ Excellent customer service with proven written and verbal communication skills

At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.


Posted: 2019-04-24 Expires: 2019-05-24

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Senior Director - Conferences & Events - Seattle, WA

Seattle, WA 98104

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