7 days old

Senior DevOps Engineer

Five9, Inc.
San Ramon, CA 94583

Senior DevOps Engineer


Join a company that has tripled annual revenues each of the past three years and is acknowledged by industry analysts as the pioneer in the next generation of cloud contact center solutions! The Five9 platform is reliable, secure, compliant, and scalable; designed to create exceptional personalized customer experiences.  For more information visit www.five9.com.


Five9 is a leader in Cloud based Call Center solutions and one of the Bay Areas fastest growing companies. To complement our rapid growth, we are actively looking for an experienced Senior DevOps Engineer to join our Technical Operations team.  This position is located at our headquarters in San Ramon, CA. We offer a very competitive base salary, full benefits package, and an attractive employee stock purchase plan.  Five9 is a high-energy environment with lots of room for personal and professional growth.


Key Responsibilities: 

  • Architecture, Design and Implementation of Automation frameworks and tools.

  • Build the tools and systems that help Five9s DEV, QA and Operations teams to deliver high-quality software in a very fast paced environment

  • Learn new technologies and design/implement new solutions to automate application deployments, infrastructure build-outs, and monitoring

  • Create/maintain documentation of application environments (diagrams, procedures, source code, and etc.)

  • Cross Functionally Collaborate with Development, QA, and Operations teams

  • Instruct and Train on DevOps Technologies

Key Requirements:

  • 6+ years of Linux/Unix System Engineering and Networking experience in RHEL/CentOS Operating Systems

  • 5+ years of hands-on experience with Bash, Python, and Ruby scripting

  • Very strong skills and battle hardened experience required with:

    • Git, Jenkins, and Puppet

    • Public Cloud such as AWS and/or GCP

    • Private Cloud Virtualization solutions such as VMWare and OpenNubula or OpenStack

    • CI/CD methodologies, workflows and tools

  • Solid experience with:

    • Infrastructure Service such as DNS, DHCP, LDAP, and Sendmail/Postfix

    • Terraform to build infrastructure, platforms and environments as code

    • Private Cloud Virtualization solutions such as VMWare and OpenNubula or OpenStack

    • Lifecycle Management Tools such as Cobbler, Foreman and repository management with Pulp

    • Monitoring Systems such as Zabbix and LogicMonitor

    • Database such as MySQL and Aerospike

    • Message processing and search indexing applications such as Kafka, Zookeeper, FLINK, RMQ, and Solr

    • Web and Development Technologies such as NginX, Apache, Tomcat, JBOSS and Java

    • SIP Telephony applications such as Asterisk, Freeswitch, Kamailio, and WebRTC

  • Experience with orchestration and management of containers using Rancher, Kubernetes, and Docker a plus

  • Excellent problem solving and analytical skills

  • Great understanding of cloud, web & enterprise technologies

  • Capable of independently managing complex projects and preparing detailed build/test plans to implement new technologies/configurations

  • Excellent communication skills both verbal and written

  • B.S. in Computer Science or equivalent experience

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.



Our headquarters are located in the beautiful Bishop Ranch Business Park in San Ramon, CA.


Posted: 2020-03-29 Expires: 2020-04-28

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Senior DevOps Engineer

Five9, Inc.
San Ramon, CA 94583

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