10 days old

Senior Configuration Management Analyst

Zoot Enterprises, Inc.
Bozeman, MT 59718


Zoot Enterprises, Inc. is now accepting applications for a Senior Configuration Management Analyst. The Senior Configuration Management Analyst position focuses the definition, development, implementation, and maintenance of Configuration Management (CM) processes to ensure Zoots systems and software are deployed in a consistent, reliable, and efficient manner.  The Senior Configuration Management Analyst ensures adherence to all CM processes. Additionally, Senior Configuration Management Analysts ensure all CM assets and configurations within Zoot systems and software are identified, managed, maintained and audited.


 


The IT Service Delivery group supports Zoots technical infrastructure by ensuring availability of supportable, reliable, resilient and scalable environments and focuses on implementing process-oriented methodologies to assist Zoot in increasing system reliability and deployment consistency while decreasing the time and complexity of software deployment due to region variability.


 


This position will be located in either the Zoot Billings office or the Zoot Bozeman Headquarters.


 


Essential Job Functions


  1. Definition, development, implementation, and maintenance of configuration management (CM) policies and procedures in alignment with ITIL, Zoot Policies and Procedures, and Zoot Tenets.

  2. Thorough knowledge and understanding of configuration management and ITIL processes.

  3. Identification of relevant artifacts and attributes of those artifacts to catalog and track in configuration management program/database.

  4. Prepare and maintain configuration documentation and diagrams, CM artifacts, and configuration management database.

  5. Manage and maintain all CM artifact configuration values within Zoot systems and software.

  6. Ensure the organization complies with identification standards for artifacts, environments, processes, life cycles, documentation, versions, formats, baselines, releases and templates.

  7. Deploy and configure systems according to deployment models, capacity models and business needs across multiple region types and environments.

  8. Schedule and perform regular verification and audit of systems and assist in implementing audit recommendations.

  9. Conduct assessments regarding hardware and software configuration as they relate to the performance and alignment with capacity models and deployment models

  10. Assist in system analysis and feedback to the capacity model and deployment model and participate, as needed, in design, development, and testing/validation activities.

  11. Collaborate with software, infrastructure and architecture teams in to identify requirements and definitions for the development and enhancement of CM tools that support the configuration and deployment of platforms, software and systems.

  12. Identify, recommend and participate in process improvements to build, release and configuration processes, including opportunities to automate or streamline processes.

  13. Provide technical support for implementation and configuration of an environment and all CM artifacts.

  14. Analyze and troubleshoot configuration issues to develop appropriate resolutions and action items in a timely manner.

  15. Contributes to the professional development of Configuration Management Analysts mentoring and assisting in the development of training.

  16. Mentor Configuration Management Analysts.

  17. Compliance with and knowledge of Zoots Policies and Procedures, Code of Business Conduct, and Employee Agreement.

  18. Achieve a service-focused culture with emphasis on delivering on-time, high-quality products and services to internal and external customers.

  19. Other duties as assigned it is understood that this list of major duties and responsibilities is not an inclusive list and that other duties and responsibilities, which may include helping others in the same or different departments, may be assigned by supervision.

     



Education, Training, and Experience

This position requires:                                   





  • High School Diploma

  •  Bachelor Degree                 Computer Science or related field preferred

  • Years of Experience           5+ years of high performance industry or related experience. Previous experience with Linux and scripting languages required.



Or, an equal combination of education and experience.



 




Physical Requirements




  • All positions at Zoot require the ability to move about inside an office environment which includes the operation of computers and other office productivity machinery and frequently communicates with other employees, clients, vendors, and visitors.

  • This position specifically requires long periods of sitting at a computer workstation.



Working Conditions


  • This position will take place primarily in an office setting.

  • This position will require travel 20% of the time.

  • The Senior Configuration Management Analyst position is ever changing and requires flexibility, self-initiative, and regular management of changing priorities.

  • Occasional nighttime and weekend work is required within this position





Zoot Benefits Include:





- Proudly based in beautiful Bozeman, Montana

- Casual Attire

- Bring Your Well Behaved Dog


- On-site Child Care Center


- Flexible Work Schedule


- On-site Cafeteria

- Espresso & Snack Bar

- On-site Fitness Center & Fitness Classes


- Relaxation Room with Massage Chair


- Private Disc Golf Course

- Underground Parking


- Paid Vacation, Sick Leave, & Holidays

- 401(k) with Generous Company match


- Health, Dental, Vision, Life Insurance, Short Term & Long Term Disability

- Fun Committee and Family Friendly Events

- Wellness Committee dedicated to Health, Fitness, & Nutrition


 








For over 25 years, Zoot Enterprises has been a global provider of advanced origination, acquisition, and decision management solutions. Our customer-centric tools and services enable Zoot's clients to add value and differentiation, while providing nimble, scalable solutions for specific business objectives.  



 


A leader in the fintech industry, Zoot provides a cloud based secure processing environment that delivers millisecond real-time decisions, accessing hundreds of cutting edge data sources to help reduce risk and increase conversions.


 


Zoot Enterprises, Inc. is an Equal Opportunity Employer, and as such, affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.  If you are interested in applying for employment and need special assistance or an accommodation to apply for this posted position, contact our Human Resources Department via phone at 406-586-5050 or e-mail at jobs@zootweb.com.

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Posted: 2021-02-18 Expires: 2021-03-20

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Senior Configuration Management Analyst

Zoot Enterprises, Inc.
Bozeman, MT 59718

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