1+ months

SENIOR COMPUTER SPECIALIST

University of Washington
Seattle, WA 98104

SENIOR COMPUTER SPECIALIST

Req #: 170227
Department: APPLIED PHYSICS LABORATORY
Job Location: Seattle Campus
Posting Date: 07/26/2019 
Closing Info: Open Until Filled 
Salary: Salary is commensurate with experience and education. 
Shift: First Shift 
Notes: As a UW employee, you will enjoy generous benefits and work/life programs.  For detailed information on Benefits for this position, click here.  

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. All of which has allowed the UW to be nationally recognized as a Great College to Work For for five consecutive years. 

The Applied Physics Laboratory at the University of Washington (APL-UW) is a national center for advanced science and engineering research and development and education.  APL-UW was formed in 1943 for the U.S.  Navy to bring university research resources to bear on urgent WWII defense problems. APL-UW has developed an international reputation for its broad based programs in science, engineering and for designing, building, and deploying the advanced technology required to meet the research needs of numerous government and commercial sponsors. With modern facilities, equipment and over 350 talented researchers and staff, APL-UW provides a unique, dynamic work environment with many opportunities.

APL has an outstanding full time opportunity for a Senior Computer Specialist.

Under general direction of the Department Computing Manager, the Senior Computer Specialist will be expected to provide a variety of support, implementation, and design services for directory and identity management solutions; resolves assigned cases for user support and assigned change requests; serves as escalated technician for user support issues; applies new technology solutions through research and collaboration with IT team; spearheads new initiatives; and, implements new software solutions as required by the Laboratory. The position will work closely with the IT team, as well as other staff and expected to provide ongoing communication and status reports of projects and/or troubleshooting issues.

This position will develop and design enterprise level identity management solutions while staying within budgetary limitations, independently engage with and address customer base information technology issues that may include individual operating system failures, research and enterprise wide server failures, etc.

Directory and an identity management issues impact the sum total of APL-UW staff; research based equipment support can impact research grant and contract funding for teams as large as 15-20 within APL-UW as well as collaborating research partners on and off campus.

RESPONSIBILITIES:

Enterprise directory and identity management services architecture/management

Research, develop, test and create Active Directory Server(s), and group policies to aid in the management of user and workstation accounts and systems. The Senior Computer Specialist will be responsible for Identity and Access Management Design, Implementation and Support.

Develop and document enterprise AD architecture, requirements and specifications for specialized and complex systems and AD infrastructure for the department.

Assist in the planning and deploying of new technology and software products related to Identity Management Services, Enterprise AD Migrations, and products such as: Computer Software Distribution, Computer Data Synchronization, Application Integration Support, Integration with Linux Systems, Certificates/Enterprise PKI, Webadmin (AD Administration, Delegation, & Reporting Software, Directory Objects Backup and Recovery, Active Directory Federation Service (ADFS) Single Sign On Synchronizing Data Sources and applications with different types of data formats including Active Directory.

Provide technical support to ensure optimal design, operation, and maintenance of hardware, software, and performance problems for AD, Identity Management services and access management solutions.

Analyze system performance data and project computer workloads for purposes of capacity planning and management. Assess AD infrastructure on a regular basis to ensure it continues to meet necessary demands.

Design systems and assess the effectiveness of technology resources already in use or new systems that are being implemented to determine the feasibility of changes and modification of systems.

Develop strategic and long-range information systems plans; develop systems for large scale, complex AD Services and Access Management solutions for compatibility with long-range departmental strategies.

Top-level support for departmental and enterprise-wide initiatives

Provide technical support in Active Directory Domain Controller, DNS, DHCP, DFS and Certificates/Enterprise PKI design and implementation.

Resolving escalated issues

Provide on-call assistance as needed

Other duties as assigned

REQUIREMENTS:

  • Bachelor's degree in Computer Science or closely-related discipline. Equivalent experience can substitute for degree requirement

  • At least three years IT progressively responsible experience, including experience with Microsoft Identity technologies (e.g., Active Directory, Windows File Services, and Group Policy Objects (GPO))

    Experience must include all of the following:

    Expert-level knowledge:
    -Administering Active Directory (AD) and GPOs
    -DNS, DHCP, DFS, LDAP, Kerberos
    -Scripting language (e.g., PowerShell, Python, or similar)

    Other experience:
    -Virtualization Technologies (e.g., KVM, AWS EC2, Docker, Kubernetes)
    -Cloud technologies (e.g., AWS and Azure)
    -Modern infrastructure, application, and networking principles, concepts, and theories

  • Keen attention to documentation, standards, procedures, and controls

  • Understanding of industry best practices

  • Team player mindset, with strong communication, organizational, and interpersonal skills

  • Self-motivated, attention to detail

  • Ability to identify and establish new standards for quality, performance, and/or productivity

  • Excellent writing and communication skills; ability to maintain open communication with all internal and external contacts

  • Able to receive and apply feedback in a professional manner

  • Demonstrated interpersonal skills, to include collaborating, mentoring, and training others

  • Must be able to obtain and maintain a federal security clearance.

    Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.

    DESIRED:

  • Additional years of experience with the technologies specified in the minimum requirements section

  • Working experience of administering Linux servers (Debian/Ubuntu, CentOS)

  • Production experience with configuration management tools such as: Ansible, Puppet, or Chef

  • Experience with Hashicorp Terraform and/or Vault

  • Familiarity with Agile development practices, source code management, testing, and continuous integration

  • Familiarity with visualization and monitoring tools (Prometheus, Grafana, Splunk, ELK)

  • US Department of Defense Security Technical Implementation Guide (STIG) experience

    CONDITIONS OF EMPLOYMENT:

    This position will participate in an on-call rotation to provide support and troubleshooting assistance after hours and on weekends as needed.  May need to rack/unrack servers in server room.

    Application Process:
    The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process.  These assessments may include Work Authorization, Cover Letter and/or others.  Any assessments that you need to complete will appear on your screen as soon as you select Apply to this position. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your My Jobs page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
  • Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

    The University of Washington is a leader in environmental stewardship & sustainability, and committed to becoming climate neutral.

    The University of Washington is an equal opportunity, affirmative action employer. To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 / 206-543-6452 (tty) or dso@uw.edu.


    Categories

    Posted: 2019-12-05 Expires: 2020-02-02

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    SENIOR COMPUTER SPECIALIST

    University of Washington
    Seattle, WA 98104
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