1+ months

(Senior) Client Partner (m/f/d)

Remte, 3871

Location: DACH region - home or office based

Position Summary

The Infor Consulting Services (ICS) Organization enables our customers to rapidly recognize the value of Infor Solutions in a responsible, timely and cost effective fashion by providing our customers consulting, implementation, development and managed services. To strengthen the ICS Sales Team in the Central Region, we are looking for a motivated, creative and enthusiastic (Senior) Client Partner.

Reporting to the Director Consulting Service Sales, the (Senior) Client Partner is primarily responsible for selling of consulting, implementation, development and managed services for ERP systems within the Central Region. The (Senior) Client Partner will work with the License Team, Services Managers and Delivery Teams to sell the services to Infor customers and prospects.

Key Responsibilities

    • Build up (and maintain) a long-term relationship with the customers in the assigned territory through the positioning of Infor as a solution provider and understanding of the customer business requirements (current assigned territory will be a set of Infor accounts within the DACH region).
    • Engage with the license new business teams to propose and present cost effective services solutions in line with the license opportunity and which supports the bid strategy
    • Develop an account strategy for the assigned customers and territory to identify and develop opportunities by analyzing customers business requirements especially as it relates to how Infor's services can unlock that business value
    • Develop and execute a Sales Strategy to drive the identified opportunities to closure so that individual targets are met or exceeded
    • Develop and execute marketing campaigns to drive pipeline and revenue generation.
    • Acts as the u201cdirectoru201d and u201cmotivatoru201d of the Sales Team e.g. Legal, Pre-Sales, Delivery Management and other disciplines which are assigned to a certain opportunity.
    • Ensure that an effective and winning proposal is being put forward, in an efficient and cost effective manner
    • Comply with all company processes and tools used to record and track opportunities and orders and report progress.
    • Manage opportunities for new business and installed base in line with Infor's standard documentation and procedures

      Key Requirements/Experience

      • Bachelor's degree or equivalent
      • 5+ years of successful services sales experience
      • Experience and understanding of ERP systems
      • Demonstrated history of selling complex solutions
        • Know-how of Cloud solutions

          ·Ability to work on own or as part of a team to achieve services sales targets

          ·Ability to manage forecast / pipeline and reflect a true position with date driven deadlines

          ·Preferable proven business relationship skills

          • Analytic and strategic strong in thinking, execution and messaging

            ·Excellent communication, presentation, organizational and planning skills

            • Strong negotiation and closing skills

              ·Excellent interpersonal skills to work as a team member and customer liaison

              ·Proven ability to manage a sales campaign and close deals alongside license campaigns or as a standalone services campaign

              ·Demonstrable ability to map out a close plan that incorporates all involved resources and contracts with a clear understanding of the customer sign off process and procedures

              ·Confidence and ability to interface professionally with a wide spectrum of customers including C-level executives

              • Creative ability to run own campaigns in coordination with call efforts
              • Fluent in both German and English language is a must

                Infor employees have:

                • A sense of urgency - Conduct your work with intensity and speed. Huddle fast. Make fact-based decisions. Use good judgment.Keeping the initiatives moving.Repeat.
                • A passion for customer success u2013 Be responsive. Follow through on promises. Reject mediocrity. Be obsessive about doing better. Be accessible and communicate proactively. Be selfless.Work as One Infor.
                • A thirst for innovation u2013 Be curious. Be a change agent.Some ideas will prove out, and other will not.Fail fast.Iterate.Stay ahead of technology.
                • A focus on results - Never ignore results and facts. Learn and adjust. Focus on quality in all that you do. Do more of what works; less of what is not working. Invest your time in value creation.Act like an owner with an adaptive, entrepreneurial spirit.
                • A sense of community - Show compassion and caring for others. Be socially responsible. Be inclusive.

                  The information above is not complete and may change once joining Infor in future but this is a guide of the overall role. Please find further information here: http://www.infor.com/

                  If you recognize yourself in this description and are interested in joining us to build the future of our company, please apply and send your CV to: anja.wolf@infor.com


Posted: 2021-02-26 Expires: 2021-04-28

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(Senior) Client Partner (m/f/d)

Remte, 3871

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