28 days old

Senior Associate, Creative Traffic Manager

Capital One
McLean, VA
McLean 1 (19050), United States of America, McLean, Virginia

At Capital One, were building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Senior Associate, Creative Traffic Manager

The Brand Creative department is looking for a seasoned marketing or creative project manager to join the new Creative Ops team as a Sr. Associate Project Manager.  Working with their manager and LOB Creative Directors, this person will play a key role in developing and implementing processes and tools that make creative teams more efficient and seeing projects through from intake to completion. This person will also work closely with line of business partners, ensuring they receive clear and timely communications and have a positive experience.


  • Work closely with intake team, Creative Director & Product Owners on incoming projects for your business lane
  • Work closely with Creative Teams on each new project to understand what it takes to get the job done
  • Set up and manage all project-related meetings, ensuring all stakeholders are represented, meeting goals are met and outcomes are logged
  • Develop project plan for each project, creating appropriate tasks and milestones in the PM system
  • Track timelines and critical paths for multiple projects concurrently
  • Ensure that tasks are being completed and marked appropriately in the system
  • Manage project budgets and timelines
  • Remove impediments that prevents a team from completing the work it has negotiated for a given project
  • Build relationships and collaborate with key stakeholders to ensure delivery of commitments 

The person will: 

  • Exhibit outstanding influencing skills to effectively drive project efforts
  • Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment. 
  • Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes
  • Drive consistency in the way we approach creative projects and workflows across our lines of business

Who will love this job if:

  • You love working with smart, talented, sometimes whacky creative teams and appreciate and understand their unique strengths and opportunities.
  • You know how to adjust your communication style to fit your audience.
  • Youre someone who always does the right thing even if no one is watching.
  • You like making things easier for customers and coworkers. If theres a roadblock, you want to smooth it away.
  • You are energized by interacting with and helping people. You know that everyone has trouble sometimes, and seek to empower and educate our customers.
  • You love reading and learning about new ways of doing things. Theres always a better way.
  • Youre a positive person and know how to look on the bright side.
  • You bring solutions to the table not just problems. (But you arent afraid to point out where were going wrong).
  • You assume positive intent when working with others. You know relationships need to be based on trust and respect.
  • You take initiative to get ahead of possible roadblocks and are always looking for a better way


  • Bachelors Degree or Military experience 
  • At least 5 Years of Project, Process or Traffic Management experience in a Marketing or Advertising agency


  • Knowledge and understanding of Agile methodology

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.


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Senior Associate, Creative Traffic Manager

Capital One
McLean, VA

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