18 days old

Senior Advisor, Chronic Care Outcomes

CVS Caremark
Woonsocket, RI 02895
**Job Description**

As a key member of the Transformation team, the Sr. Advisor of Chronic Care will play a critical role in defining the future state of care delivery and the ideal consumer experience model for our company. This roles primary responsibility will be to guide a cross-functional team in identifying new product ideas, building business cases, and prioritizing these opportunities into robust product pipeline for future development. When appropriate, this individual will also get involved in crafting pilot plans and working with either external vendors of the various operations teams throughout our organization in order to bring the concepts to life.

Lead cross-functional team in conducting diligence around new product opportunities and building business cases related to each, within the Chronic Care group. Use output of business cases (along with other inputs such as market research) to prioritize opportunities to enter the product pipeline

Play a key role, in many cases the lead role, in the design and implementation of pilot programs to test these product concepts in market. This will include liaising with external vendors, developing pilot economic/metrics and monitoring/adjusting pilot activities as needed

Assist Director and Senior Director in creating executive-level readouts and presentation material for executive leadership meetings

Assist Director and Senior Director with functional support, e.g. liaising with procurement, legal, and other shared services

Define, develop, deliver and measure new customer experiences designed to influence consumer behavior, improve outcomes, lower healthcare costs and improve the experience

This work will require significant executive presence, presentation creation and delivery skills, and the ability to make connections across disciplines and levels of seniority. The Sr. Advisor of Chronic Care Point Solutions/Product Development will report directly to a Director within the Chronic Care group, with frequent exposure to and engagement with executives from the Senior Director to the SVP levels.

**Required Qualifications**

5+ years of relevant work experience

2+ years of managing a team

**Preferred Qualifications**

Experience piloting and mini-testing in an iterative way

Experience with human-centered design thinking and process improvement

Experience assessing and building a business case to identify areas of opportunities for the business

Excellent presentation skills, both visual and verbal.

Comfortable speaking and presenting in group environments and with senior leaders

Ability to communicate effectively with people of diverse backgrounds

A positive, collaborative attitude with a willingness to work on multiple work streams and support on tasks that may not be in your immediate portfolio

A strong curiosity to explore and uncover hidden relationships in data, and a dedicated desire to translate findings into actionable business insights


Bachelor's degree required

**Business Overview**

**Its a new day in health care.**

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nations premier health innovation company. Through our health services, insurance plans and community pharmacists, were pioneering a bold new approach to total health. As a CVS Health colleague, youll be at the center of it all.

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf and EEO IS THE LAW SUPPLEMENT at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team at mailto:AdviceCounsel@cvshealth.com . Please note that we only accept applications for employment via this site.

If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352 .
Posted: 2019-10-31 Expires: 2019-11-30

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Senior Advisor, Chronic Care Outcomes

CVS Caremark
Woonsocket, RI 02895

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