1+ months

Security Incident Management Analyst Job

Xcel Energy
Minneapolis, MN 55415

Location(s): MN - Minneapolis

Are you looking for an exciting job where you can put your skills, talents and education to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A professional position at Xcel Energy could be just what youre looking for.

Position Summary
To provide 24x7 support to plan, response and/or recover from an enterprise-wide crisis or emergency situation impacting our facilities, employees, customers or technology. 


Essential Responsibilities

  • Identify and respond to an enterprise level event, incident or crisis. Provide command center support on enterprise response processes and facilitate all incident phases of identification, containment, remediation and post incident activity. Operate with a sense of urgency and focus during high impact events.
  • Continually maintain situational awareness and coordinate with threat intelligence groups to resolve high or critical severity level incidents. Perform critical analysis of escalations from event triage to incident escalation.
  • Deliver key communications to affected business areas, the enterprise response team and senior leadership during a major incident. Effectively communicate incident specifics to internal and external partner groups to achieve timely incident containment and mitigation.
  • Participate in crisis management testing and exercising activities in order to optimize response processes and procedures at both the business area level and enterprise level.
  • Provide ad-hoc reporting and dashboard metrics of incidents or events impacting the enterprise. Provide technical support with a variety of systems and tools utilized to manage and maintain awareness across the enterprise.

Minimum Requirements

  • Bachelor’s Degree
  • 3 years of operational experience
  • An understanding of threat and incident management in triage, containment, escalation and mitigation
  • Solid understanding and experience using event escalation and reporting procedures
  • Ability to demonstrate analytical expertise, close attention to detail, excellent critical thinking, logic, and solution orientation and to learn and adapt quickly
  • Strong oral and written communication skills, experience in effective communication with executive leadership is desirable
  • Understanding of FEMA National Incident Management System (NIMS/ICS) including emergency management certifications or training is desirable
  • Experience in and ability to work nights, weekends and holidays to support a 24/7 security command center



As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If youre ready to be a part of something big, we invite you to join our team.

Posting Notes: MN - Minneapolis || MN - Minneapolis || United States (US) || Customer And Innovation || 56600:Enterprise Resilience || Full-Time || Non-Bargaining ||

Requisition Number: 19993

Equal Opportunity Employer: Minority/Female/Disability/Veteran

Individuals with a disability who need an accommodation to apply please contact us at recruiting@xcelenergy.com


Posted: 2019-11-12 Expires: 2020-01-11

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Security Incident Management Analyst Job

Xcel Energy
Minneapolis, MN 55415

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