1+ months

Scrum Master

Queens, NY
  • Primary Location: United States,New York,Long Island City
  • Other Location: United States,Delaware
  • Education: Bachelor's Degree
  • Job Function: Marketing
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 18011297


Job Description: 
The Marketing Operations Scrum Master works with various Cards businesses to deliver marketing campaigns from strategy to market. Key responsibilities include:

  • Delivering a calendar for each program that incorporates all marketing and execution teams processes and tasks, associated deadlines, and ownership
  • Responsible for setting Sprints across each campaign and holding parties accountable for their deliverables; also facilitates discussions to remove roadblocks, challenges
  • Challenges execution process and holds retrospectives to learn and provide opportunity for future positive change
  • Helps planning and capacity
  • Provides cycle time metric and publishes status of campaign daily in Scrum and weekly out to leadership.
  • Manages multiple campaigns and sometimes manages across multiple programs
  • Ensure quality deliverables are on time.

About Citi

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

Citis Mission and Value Propositionexplains what we do and Citi Leadership Standardsexplain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients and the publics trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.

Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.



  • 5-10 years of business experience, particularly in campaign management
  • Bachelors degree required
  • Excellent interpersonal and relationship building; requires collaboration and teamwork across organizational boundaries 
  • Strong communications skills:  listening, presentation and influencing/negotiation skills 
  • Thinks operationally and strategically; analyzes issues, uses sound judgment, generates new ideas; goes beyond the status quo. 
  • Intellectual curiosity, logical thinking and the ability to solve problems creatively 
  • Accountability, attention to detail, decisiveness and strong work ethic 
  • Excellent campaign management skills; ability to handle multiple program execution simultaneously and independently 
  • Time management skills and the ability to work efficiently under tight deadlines
  • Agile knowledge or experience a plus


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Scrum Master

Queens, NY

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