20 days old

SBA - Client Services Lead 1278363

San Jose, CA 95113

What You'll Do

Its an exciting time to be part of Ciscos Operations unit, where we stand at the forefront of digital disruption to support Cisco's transformation from a market leader in networking equipment & solutions vendor into a software company. Success and market leadership will require us to accelerate the pace of innovation and transform all our operating strategies for this new digital era.

The Strategy & Business Acceleration (SBA) group within Cisco Operations is a transformative team that focuses on the companys most important business priorities: unlocking new growth, driving alignment on strategy and building foundational infrastructure for Cisco, our partners and our customer.

  • Developing client/functional views, data gathering, portfolio analysis, building client-centric views
  • Interlocks with the execution teams to understand the project performance
  • Document and provide escalation support to all the one-ops and stakeholders
  • Coordination and preparation for the one-ops functional (BEs, Sales and CX) reviews.

Who You'll Work With

This role primarily works with multi-functional teams in Operations, Sales, BE and CX.

Who You Are

  • Thought leader and strategic thinker with a Cisco-first and Operations mindset
  • Change agent and stimulant for positive, collaborative and well-organized change
  • Credible with the ability to establish a trusted network and influence cross-functionally
  • Outstanding presenter and communicator, very comfortable leading conversations and workshops to drive decision-making at an executive level
  • Data-driven working with quantitative + qualitative data, analyzing datasets and leveraging Industry frameworks to make strategic recommendations
  • End to end Enterprise-wide process implementation
  • A self-motivated, inclusive leader with experience in leading multi-site teams
  • BA/BS or equivalent
  • MBA preferred

An industry expert with a minimum of 10+ years of experience with As A Service business models, previous sales experience, revenue responsibility.

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Heres how we do it.

We embrace digital, and help our customers implement change in their digital businesses. Some may think were old (30 years strong!) and only about hardware, but were also a software company. And a security company. A blockchain company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you cant put us in a box!

But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.

So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!



Posted: 2019-10-02 Expires: 2019-11-17

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SBA - Client Services Lead 1278363

San Jose, CA 95113

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