16 days old

SAP Concur - Senior Technical Product Manager, Infrastructure & Enabling Services Job

Bellevue, WA 98004

Requisition ID: 242787
Work Area: Information Technology
Expected Travel: 0 - 10%
Career Status: Management
Employment Type: Regular Full Time



SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. Thats why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because its the best-run businesses that make the world run better and improve peoples lives.


The Infrastructure & Enabling Services Technical Product Management Organization is responsible for creating streamlined solutions that provides best in breed technologies to assist engineering in taking their code from commit to customer. Fully automating builds, tests and a robust delivery infrastructure are utilized to deliver to more than 27 million customers worldwide! It is our responsibility to evangelize and promote automation, resiliency and simplicity throughout the R&D organization. In this role, you would be part of our energetic team helping to define the next generation of tools, services and solution technologies utilized by our Research and Development department. You will be involved in on-boarding, building and supporting application frameworks across multiple disciplines. You will drive the vision and long-term strategies for our products and services and are tenacious in delivering quality to your customers. Become part of an exciting team that reinforces our Colo Datacenter while defining and executing the next generation of our Datacenters in Cloud.



  • Work in tandem with Service Owners and Engineering leadership to define and outline the vision and strategy for your product
  • Evaluate and prioritize enhancements and new feature ideas. You know how to think critically and make tough choices. 
  • Tell a story, define where we are going and why sell the vision
  • Collaborate with our UX and Engineering to develop and launch the right features for our Cloud Services Suite of products then iterate. 
  • Keep an eye on the big picture while focusing your team on the steps to get there with effective, clear user stories and a deep backlog. 
  • Know our customers and represent them in every conversation, every decision you make. 
  • Watch the data: Develop key metrics and a plan to achieve them, analyze, assess, adjust, and repeat.  Work closely with engineering, support, and analysts to understand needs across the business and incorporate them into your product decisions.  
  • Recommend improvements large and small based on ongoing customer research, feedback, performance, competitive analysis, and cost.
  • Become a subject matter expert in your domain so that you not only know the services you deliver, but how they fit into the rest of Concur and SAP. 
  • Understand how evolution of Cloud Services will create gaps and challenges for your services.
  • Develop a roadmap for your services that fulfills the product vision and strategy and accounts for engineering realities.  Establish a clear intake process for newly identified work for your services and ensure that all stakeholders are aware of decisions when competing priorities arise.
  • Partner with your engineering team to ensure your services are highly reliable, scalable, and secure by creating and vigilantly monitoring dashboards and other tools to provide those insights.
  • Partner with your engineering team to ensure that the services you offer internally and externally comply with SAP Concurs standards so that all API customers, internal or external, have predictable experiences across the API portfolio.
  • Ensure your services enable data-driven decisions for the creation or sunset of additional services.
  • Influence externally and internally at all levels, secure buy-in, and drive successful execution of complicated projects across teams and time zones.
  • Work with development teams to evaluate and make agile trade-offs between backlog items as priorities change.
  • Develop a deep understanding of existing implementations of your areas and, in partnership with technical leadership, develop a roadmap for sunsetting the legacy services.
  • Foster technical relationships with peers at external stakeholders, including data providers and travel suppliers.


Key Job Requirements 

  • 3+ years of experience as a Product Manager or equivalent. 
  • Experience in working on Delivery Architecture, Infrastructure and Native AWS Services with interfaces. You're used to driving products from concept through launch and beyond. 
  • A passion for user experience, with strong instincts around UI and design.    
  • A talent for engaging with engineering. We don't expect you to have a CS degree, but you must be able to speak the language of developers. 
  • Ability to write clear, concise specs and user stories. We like documentation. Just enough of it. Willingness to work on both user-facing features and behind-the-scenes platform enhancements maybe even at the same time. 
  • Strong organizational and project management skills. You'll own your projects from end to end. Remarkable leadership and communication skills. You should be comfortable representing your team and championing your projects across the organization and in front of senior leadership, partners, and customers. 
  • Willingness to work directly with remote teams. 
  • Experience with agile development methodologies. 


Success is what you make it. At SAP, we help you make it your own.
A career at SAP can open many doors for you. If youre searching for a company thats dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment apply now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team. (Americas:Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com). Requests for reasonable accommodation will be considered on a case-by-case basis. Successful candidates might be required to undergo a background verification with an external vendor.

EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

Successful candidates might be required to undergo a background verification with an external vendor.
Additional Locations:

Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue

Job Segment: Information Technology, IT Manager, Engineer, ERP, Technology, Marketing, Engineering


Posted: 2020-02-07 Expires: 2020-03-08

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SAP Concur - Senior Technical Product Manager, Infrastructure & Enabling Services Job

Bellevue, WA 98004

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