17 days old

SAP Ariba -Content Manager, Engagement Operations, Customer Value Organization Job

Pittsburgh, PA 15219

Requisition ID: 224806
Work Area: Sales
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time


SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. Thats why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because its the best-run businesses that make the world run better and improve peoples lives.

Title:  SAP Ariba -Content Manager, Engagement Operations, Customer Value Organization

Location: Pittsburgh, PA preferred, but negotiable

Expected Travel: 0 10%


The role is an execution role within the Customer Engagement Operations organization aligned within the Global Digital Engagement Strategy Team.  This role will report directly to the Global Head of Digital Engagement Strategy.  To be successful, the role requires a self-starter mentality, someone who is collaborative across cross-functional and global teams and someone with excellent project management, organization, and communication skills.  In addition, you should have experience in search engine optimization and digital marketing/media. You will be working collaboratively with multiple teams, including Customer and Network Adoption and Customer Marketing to create and scale content and drive digital and social media programs. Your work environment will be creative, dynamic, collaborative, and fast paced.


  • Asset Development and Management: In line with defined programs and campaigns and in collaboration with other cross functional teams, manage the coordination, development, and dissemination of assets such as customer self-service videos, blogs, infographics, websites, white papers, etc.  Contribute to content creation as a writer and editor. For example, write blogs and create snackable and compelling content to promote thru social media channels.
  • Digital Marketing: Work with marketing team to provide an engaging customer digital activity may include content management, search engine optimization, community management, social media channel management and others. Evaluates, incubates and implements innovative approaches by bringing in a digital mindset and collaborative approach.
  • Reporting:



  • Bachelor's degree or equivalent required
  • 1-3 years of experience, Business / Marketing background, Procurement experience a plus
  • Digital / Social Media Marketing experience or education
  • Search Engine Optimization experience
  • Result oriented, creative and bold
  • Excellent written, verbal communication skills
  • Strong analytical skillset
  • Microsoft Office experience
  • Collaboration and project management
  • Organized, detail-oriented, and able to independently prioritize tasks and manage time effectively


SAP Ariba and SAP Fieldglass strongly values being recognized as a customer-centric driven organization.   Our #BeREAL Program ensures that all SAP Ariba and SAP Fieldglass employees factor optimizing the customer experience into every business decision they make.
What exactly does #BeREAL stand for? The R equals responsiveness to customers (including SAP Ariba colleagues), the E relates to empathy with understanding the culture of our customers and their business objectives, the A signifies being aligned with your SAP Ariba colleagues to deliver the best customer experience, and the L acknowledges that we lead our customers to realize value through our expertise. 

To become a part of the SAP Ariba and SAP Fieldglass team, we ask all applicants to share experiences that embody the #BeREAL Commitment.


Success is what you make it. At SAP, we help you make it your own.
A career at SAP can open many doors for you. If youre searching for a company thats dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment apply now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team. (Americas:Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com). Requests for reasonable accommodation will be considered on a case-by-case basis. Successful candidates might be required to undergo a background verification with an external vendor.

EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

Successful candidates might be required to undergo a background verification with an external vendor.
Additional Locations: Virtual - USA

Nearest Major Market: Pittsburgh

Job Segment: Operations Manager, ERP, SAP, Marketing Manager, Operations, Technology, Marketing


Posted: 2019-08-06 Expires: 2019-09-21

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SAP Ariba -Content Manager, Engagement Operations, Customer Value Organization Job

Pittsburgh, PA 15219

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