1+ months

San Francisco Human Resources Site Leader - Tech, Digital & One Design

Capital One
San Francisco, CA 94102
201 Third Street (61049), United States of America, San Francisco, California

At Capital One, were building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

San Francisco Human Resources Site Leader - Tech, Digital & One Design

Capital One, a Fortune 500 company and one of the nations top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. We strive to create one of the nations greatest banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company and a great place to work.

We work in a business-casual, collaborative environment where ones contributions are recognized, successes are elevated and effort is rewarded. Capital One provides a fast paced, dynamic environment where you can excel in your career while still maintaining a work life balance that others will desire. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company and one of the best companies to work for.

Are you interested in joining a team of best-in-class HR leaders who enable game-changing business results by providing programs and solutions that unleash greatness in our associates? Here at Capital One you have the opportunity to work in an environment in which the business truly values the strategic HR partnership. If you have a passion for shaping the overall people strategy for the business and want to be part of a winning team, then look no further!

The Role

Capital One is seeking a San Francisco Human Resources Site Leader to help further amplify the culture and associate experiences in our San Francisco office. As our footprint continues to grow, its important that we bring in the right talent. As the HR Site Leader, you will be responsible for working closely with the Site Leader to develop and execute associate experience strategies.  You will be the beacon of how our culture and values manifest in actions and attitude. You will be expected to approach associate experiences with the same rigor as we approach product, experience and platform design. This means you work in short test and learn cycles with lots of prototyping and user testing.

The ideal candidate should have strong core HR knowledge to combine with demonstrated communication, influencing and problem solving skills to work across the Capital One organization in achieving our combined goals.


Responsibilities & Qualifications:

  • Partner closely with the leaders in our San Francisco location to continue to refine the culture, operating models and rituals needed to provide the best associate experience for all of our associates

  • Work hand in hand with the local Talent Acquisition team and Site Leader to build well managed practices and routines to attract talent and create a compelling candidate and on-boarding experience

  • Develop a process for helping onboard new associates in a way that appropriately sets context and community and immediately lets them share their talents and point of view

  • Be the integrator of all the great associate offerings from each Line of Business and Enterprise HR teams with the discretion on how to best leverage for these sites

  • Identify gaps in site associate needs and partner with the right groups to create solutions

  • Be the unifying HR leader to other HR partners to ensure everyone is kept apprised and in the loop regarding any site specific needs

  • Create a well managed process to keep all of the necessary HR and Business stakeholders informed

  • Formally and informally monitor associate engagement and quickly and creatively work with site leadership to address issues or amplify strengths

  • Design and develop appropriate messaging, communications, events and workshops that creatively and authentically reinforce our unique values and culture.

  • Create the structure for recognition and celebration that allows the entire office to execute without much guidance.

  • Ensure associates are sharing and collaborating across all teams and roles

What you will bring to the role:

  • You will have a proven track record of developing and honing an innovative tech culture

  • You enjoy critical debate that focuses not on who is right, but rather what is best for the team and the current culture.

  • You are highly independent and seek out the inspiration and feedback of others to always drive towards the best solution.

  • Excellent communication skills including demonstrated success collaborating across disciplines, and different ways of thinking

  • Strategic storytelling ability with demonstrated communication skills capable of influencing others

  • Quick learner: must be eager to independently learn about the latest technologies, solutions and platforms

  • Strategic thinker: Ability to collect, organize, and synthesize information to make a decision or recommendation

  • Adept at managing multiple tasks, meeting deadlines, and keeping multiple processes on track

  • Strong analytical skills, including the ability to translate data into detailed execution strategies

  • Thrives in a move fast and dynamic environment undergoing constant growth and change, where adaptability and resiliency is the norm

  • Ability to manage up, across, and down in a large organization while gaining support for change recommendations

Basic Qualifications:

  • Bachelor's Degree or military experience

  • At least 5 years of experience as a Human Resources Generalist or Talent Management Leader

  • At least 4 years of client facing experience or at least 2 years of consulting experience, or a combination of the two

Preferred Qualifications:

  • MBA or Masters Degree in Human Resources Management

  • Professional Human Resources Certification or Senior Professional Human Resources certification or Coaching certification

  • At least 6 years of experience in project management or program management

  • At least 7 years of experience as a Human Resources Generalist or Talent Management Leader

  • At least 6 years of client facing experience or at least 4 years of consulting experience, or a combination of the two

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Categories

Posted: 2019-08-14 Expires: 2019-11-20

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San Francisco Human Resources Site Leader - Tech, Digital & One Design

Capital One
San Francisco, CA 94102

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