20 days old

Salesforce Marketing Cloud Technical Architect - Bluewolf

Multiple Cities, Multiple
  • Job Code

We are Bluewolf, an IBM company. We help organizations come up with simple solutions to their customer experience problems through customization across the entire Salesforce platform. We promote a company culture that thrives on collaboration, encourages creativity and empowers our employees to drive change. Were experiencing tremendous growth and are looking to add a sharp Marketing Cloud Technical Architect to our award-winning team.

Your Role and Responsibilities
The Marketing Cloud Technical Architect is a subject matter expert around Salesforce Marketing Cloud systems, data, coding, API, and integrations. He/she provides leadership to achieve specific technical objectives for implementations and managed services projects. The technical architect is responsible for leading technical requirements gathering and architecture sessions with clients and project teams. The technical architect collaborates with the solution architect on functional and technical design specifications while providing subject matter expertise to the project team and developers throughout the engagement. Specific duties include:
  • Conduct technical process reviews, design sessions, and other architecture meetings
  • Document current state technical processes and run gap analysis between current state and desired future state
  • Design, develop, and document solutions to meet technical requirements including the subscriber model and data flow between SFDC as well as other systems
  • Support the development team in executing technical design and customizing the platform
  • Work with clients to shape technical architecture and define and scope projects to address specific needs
  • Provide subject matter expertise to internal teams during sales and delivery processes

Required Technical and Professional Expertise
  • 4-6 years of experience in technical roles
  • At least 3 years of hands-on experience building technical solutions for and integrations with Salesforce Marketing Cloud
  • Advanced understanding of marketing automation technology including SFMC ecosystem, SFDC, data models, common integrations and third-party technology solutions
  • Demonstrated ability to architect, build and execute data feeds, platform configuration, and components needed to run complex multi channel marketing automations and related reporting & analytics
  • Knowledge of API integration with CRM platforms and Web properties
  • Experience with front-end development, Pipelines, JS Controllers, Demandware Script, ISML templates, script debugging, troubleshooting, and performance management
  • Development experience using HTML/CSS, MJML, Ampscript, Java, JavaScript, jQuery, SQL
  • Hands on experience with email and landing page development, including templates, modular and responsive design

Preferred Technical and Professional Expertise
  • Understanding of relational database concepts, ETL processes, data management and segmentation best practices
  • At least 3 years of consulting and/or client facing roles
  • Understanding of agile and waterfall development practices
  • Ability to lead and facilitate workshops, technical requirements gathering, and design sessions
  • Ability to work independently and as part of a team
  • Team leadership experience managing resources responsible for marketing automation projects
  • Excellent oral and written communication skills including technical documentation and the ability to conceptualize and communicate complex technical concepts to technical and non-technical audiences
  • Willingness to travel up to 50%
  • Certified in Salesforce Marketing Cloud and/or Marketing Cloud Consultant is preferred, but not required

About Business Unit
IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

Your Life @ IBM
What matters to you when youre looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM
IBMs greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.



  • Computers Software and Hardware
Posted: 2019-10-02 Expires: 2019-11-01

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Salesforce Marketing Cloud Technical Architect - Bluewolf

Multiple Cities, Multiple

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