9 days old

Salesforce Cloud Services Lead

Humana
Kansas City, MO 64106
Description The Lead, Cloud Services Management enables cloud to provide optimal performance, continuity and efficiency in virtualized, on-demand environments. The Lead, Cloud Services Management works on problems of diverse scope and complexity ranging from moderate to substantial. Responsibilities The Lead, Cloud Services Management utilizes software that manages and monitors networks, systems and applications not only to guarantee performance to cloud software environments but also to better orchestrate and automate provisioning of resources. Advises executives to develop functional strategies (often segment specific) on matters of significance. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, Uses independent judgment requiring analysis of variable factors and determining the best course of action. Humana Salesforce Center team is an IT-driven CoE to ensure our investment in Salesforce technologies is properly leveraged and implementation teams are properly enabled to implement the latest capabilities effectively. This role primarily supports lead architects and IT-focused implementation teams including external vendors, peers in the department, escalations to vice presidents. Ensures Humana teams are carrying forward Architecture and Integration patterns, leveraging best in class capabilities, implementing to Humana standards. Helps with the enablement needs of new capabilities defining patterns for future teams and works with Salesforce and other vendors on roadmaps to meet Humana's needs. Will lead the cross-program architecture and integration needs. Must work with enterprise, domain, solution, application, cybersecurity architects as well as engineers, project managers, business analysts, etc in order to ensure best practices (Humana and Salesforce) are being followed and systems are being designed for interoperability and high performance. Must escalate progress, challenges and issues to the Enterprise Governance Team. Technology issues must be communicated to vendor(s) as well as prioritized roadmap needs with the business justification(s). Follows Salesforce product roadmaps to ensure standard functionality is being utilized. Partners with other Cloud implementation teams to ensure patterns for SaaS and PaaS are consistent across Humana. This position partners with other teams as a leader but will also support leading the cloud service management and architecture resources on the Humana Salesforce Center." Understands performance considerations, contract constraints, budget needs, financial impacts of decisions at all levels and builds monitoring and alerting to track Humana's implementations as they scale. Recommends and tracks training to all roles to ensure teams are equipped for working with new technologies. Required Qualifications + a Bachelor's degree + 8 or more years of technical experience + 2 or more years of project leadership experience + Must be passionate about contributing to an organization focused on continuously improving consumer experiences Preferred Qualifications + Experience in Salesforce large scale implementations in the health or financial industry + Experience in Humana's cloud practices, Engineering processes, Domain architecture & integration patterns + Domain Architect Certification (Certified Application Architect or Certified System Architect) Additional Information This position is intended to work across all Salesforce, Heroku, Mulesoft implementations to carry forward knowledge, patterns and lessons learned. Candidate will be primary contact for certain orgs and capabilities but back up other Lead Salesforce Cloud Service peers when necessary. Highly collaborative environment requiring strong communication and technical skills. Scheduled Weekly Hours 40 About Us Mission: At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. Recognizing healthcare needs continue to evolve for each person, for each family and for each community, Humana continuously creates innovative solutions and resources that help people live their healthiest lives on their terms when and where they need it. Our employees are at the heart of making this happen and thats why we are dedicated to building an organization of dynamic talent whose experience and passion center on putting the customer first. Equal Opportunity Employer It is our policy to recruit, hire, train, and promote people without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, or veteran status, except where age, sex, or physical status is a bona fide occupational qualification. View the EEO is the Law poster. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact mailbox_tas_recruit@humana.com for assistance. Humana Safety and Security Humana will never ask, nor require a candidate provide money for work equipment and network access during the application process. If you become aware of any instances where you as a candidate are asked to provide information and do not believe it is a legitimate request from Humana or affiliate, please contact mailbox_tas_recruit@humana.com to validate the request. <>

Categories

Posted: 2020-03-23 Expires: 2020-04-22

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Salesforce Cloud Services Lead

Humana
Kansas City, MO 64106

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast