14 days old

Sales Specialist - Services

Cisco
Taguig City, National Capital Region 1637

Why you'll love Cisco

We change the World, you will become passionate about your employer and the brand you represent. Every business is digitizing, every nation is becoming smart and connected, and everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Our employees' groundbreaking ideas impact everything; here that means we take creative ideas from the drawing board to dynamic solutions that have real world impact.

The outcomes you deliver relies heavily on applying cutting edge technologies on evolving customer needs. The level of customer intimacy to drive these outcomes are second to none. This molds you into a highly marketable and sought-after asset.

You'll be part a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired, and in turn, to encourage and inspire others. You will wake up every day feeling energized, all ready to convert bold ideas to reality.

What You'll Do

  • In close partnership with the Account Product Sales, Product Sales Specialists (PSS) and Services Sales teams, you will provide specific technology, solution, or architecture expertise advancing services bookings for Cisco in accounts in an assigned geography or segment.
  • Your role is to provide dedicated technical sales expertise primarily in prospecting, and qualifying solutions, that change business outcomes for our customers while helping position Cisco services thought leadership. Assistance with later sales stages may be appropriate at times.
  • You will drive the solution sales process by documenting service and initial solution scope to make sure our customers are satisfied and prevent customer expectation gaps during the delivery cycle.
  • You will also be responsible for providing feedback for continuous improvement of the services portfolio to ensure customer, channel partner, and system integrator satisfaction with the Cisco services portfolio while driving continued year over year bookings growth.

Accelerate and push the growth of Cisco Technical Services new business through:

  • Close partnership with our Account Managers
  • Develop programs to drive the Technical Services attach rate within a certain KPI
  • Partner with partner teams (PAMs) and VPAMs to build marketing initiatives to help speed up adoption of our Technical Services within our Distributors, Tier 1 and T2 partners.

Accelerate and develop growth of Cisco Technical Services renew business through:

  • Close collaboration with Renewal Managers (RMs)
  • Build programs to push the Technical Services renewal rate within a certain KPI
  • Closely work with the partner teams (PAMs), Distribution teams (DPAMs) and VPAMs to develop marketing initiatives to accelerate adoption of Technical Services within the Distributors, T1 and T2 partners
  • Develop and manage territory sales strategy to meet or exceed bookings targets in alliance with the Small Business Sales Teams.
  • Provide weekly forecasting and visibility into sales activity by keeping a current pipeline using Cisco forecasting tools, i.e SFDC.
  • You will analyze reports to determine critical trends that will help drive both new and renew business as well as determine mis-attached and track opportunity until closure

Increase sales of Advanced Services for Cisco Solutions through:

  • Developing a deep understanding of customer requirements;
  • Prepare an Advanced Services Solution proposal in response to customer requirements during the qualification phase to assess whether Cisco has a solution to meet customer requirements as part of qualifying the opportunity;
  • Partner with the Services Sales Consultant (SSPS), Account Manager (AM), Systems Engineer (SE) and Product Sales Specialists (PSS) to effectively package, price, and present solution to customer, including ROI and value proposition.

Increase rapid adoption Cisco Solutions in the geography through:

  • Developing a thorough understanding of the Advanced Services portfolio and its business impact;
  • Defining and articulating a technology-specific business relevant services strategy and solution for each customer opportunity;
  • Partnering with the relevant SSPS & PSS teams to incorporate the solution into the customer Account Plan and successfully executing on the plan;
  • Assuming a leadership role, based on field and customer experiences, to assist in developing next generation Cisco services & solutions for assigned specialty.

Develop and manage territory sales strategy to meet or exceed bookings targets in partnership with the AM & SSPS

  • Provide weekly forecasting and visibility into sales activity by keeping a current pipeline using Cisco forecasting tools, SFDC.

Cross-functionally align with the following organizations:

  • Architecture Teams and Integrated Sellers: to ensure alignment and consistency in go-to-market strategy presenting one cisco to customers;
  • Advanced Services Delivery: provide funnel with sufficient detail to allow an assessment of needed skill to ensure proper capacity planning of resources, scoping of customer requirements and deliverables, and inclusion of subject matter experts (technical, delivery) in sales cycle as required;
  • Advanced Services Practices Organizations: to ensure awareness of the enablement tools and methodology and provide feedback as to ongoing market requirement evolution.
  • Portfolio Teams: to provide feedback between customer requirements and current offering to allow for early recognition of changing business climate and customer needs and to provide feedback for continuous improvement or refinement of Cisco Service offerings.

Prepare AS deals for customer approval

  • You are to gather and refine customer requirements which the Solution and Proposal team will use to build the solution and generate the customer proposal, and align internal team on the solution strategy
  • You will lead cross functional teams to propose a solution that is in line with the customer's specific requirement to validate solution feasibility during the qualify stage
  • Build and present return on investment for customers investment, as appropriate
  • Prepare calculations and estimate financial impact of AS deals to Cisco, and partners for deal approval

Develop sales documents that establish Cisco commitments and maintain customer expectations

  • Provide knowledge transfer to Solution and Proposal Team to make solutions scalable and repeatable.
  • Assist in managing iterations of customer expectation through the negotiation process leveraging the Solution and Proposal team
  • Initiate Sales to Delivery hand-over process
  • Build influential relationships with key partners internally and externally
  • Participate in business plan interlock as needed
  • Attend and present at external & internal meetings as necessary

We Are Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Heres how we do it.

We embrace digital, and help our customers implement change in their digital businesses. Some may think were old (30 years strong!) and only about hardware, but were also a software company. And a security company. A blockchain company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you cant put us in a box!

But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.

So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool.

Categories

Posted: 2019-10-02 Expires: 2019-11-01

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Sales Specialist - Services

Cisco
Taguig City, National Capital Region 1637

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