1+ months

Risk Management Specialist


Req ID:182342

BASIC PURPOSE: This position is responsible for fully investigating claims involving general liability, workers compensation, auto liability, product liability and property damage. This position directs and documents the progress and develops a plan of action to satisfactorily and efficiently resolve each claim. 



  • Communicate with customers, employees, managers, witnesses, and other relevant parties to gather detailed facts of an incident.
  • Determine and evaluate injury/damages of each claim. 
  • Determine extent of liability. 
  • Negotiate settlement with claimant if appropriate.
  • Communicate with customers, employees, adjusters, attorneys and other relevant parties.  Maintain consistent communication when necessary.
  • Accurately document claim details.
  • Develop a plan of action and monitor each claim.
  • Provide support in weekly, monthly, quarterly, and annual reports as well as training presentations.
  • File new claims with proper carrier or state agency.
  • Other duties assigned as needed.
  • Education:
    • HS Diploma or equivalent required
    • College degree preferred
  • Experience:
    • 1 year experience in claims, customer service, or retail operations preferred
  • Skills:
    • Hard skills: Knowledge in Microsoft Office, keyboard with high degree of accuracy, and the ability to conduct research using a variety of sources
    • Soft Skills: Excellent written/verbal communication, detail oriented, ability to provide accurate documentation, flexibility and ability to prioritize projects, and conflict resolution skills
  • Typical Physical Demands:
  • Requires prolonged sitting, some bending and stooping.
  • Occasional lifting up to 25 pounds.
  • Manual dexterity sufficient to operate a computer keyboard and calculator.
  • Requires normal range of hearing and vision.
  • Requires the ability to communicate via telephone for an extensive amount of time daily.

Job Function(s): Corporate

Loves Travel Stops & Country Stores is the industry-leading travel stop network in the United States. For more than 55 years, weve provided customers with highway hospitality and Clean Places, Friendly Faces. Were passionate about serving drivers with clean, modern facilities stocked with fuel, food and supplies. We offer meals from popular restaurant chains, trucking supplies, showers and everything needed to get back on the road quickly. The Loves Family of Companies includes:

  • Gemini Motor Transport, one of the industrys safest trucking fleets
  • Speedco, the light mechanical and trucking service specialists
  • Musket, a rapidly growing, Houston-based commodities supplier and trader
  • Trillium, a Houston-based alternative fuels expert


Posted: 2020-10-22 Expires: 2021-01-01

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Risk Management Specialist


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