11 days old

Risk Controls Strategic Initiatives Lead (ORM, TRM, QRS and MRM Coverage)

New York, NY 10007

The Business Risk Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.


  • Responsible for managing and supporting multiple risk and control programs for the organization including defining the strategy, approach, processes, quality, tools and reporting that provide global risk management consistency and excellence.
  • Establishes quarterly audit process of attributes to ensure proper calculation and control.
  • Works closely with business partners on findings and makes recommendations on improving practices.
  • Develops procedural implementation and change management process with Operations and Reporting team to ensure proper governance and controls exist.
  • Examines procedures for consistency and gaps relative to regulations in addition to impacts on customer experience.
  • Conducts internal testing of dispute processes to ensure control.
  • Monitors exceptions to dispute policy and identifies drivers of exceptions.
  • Leverages data to examine impacts to Customer Experience and Regulatory breaks.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


  • 6-10 years relevant work experience in Business Risk & Controls
  • MS Excel, MS Access, SAS, SQL, Visual Basic a plus. 5+ years experience in financial services.
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Effective organizational influencing skills required.
  • Third party vendor management preferred. Demonstrated ability to lead global team efforts
  • Excellent problem solving skills Ability to see the big pictures with high attention to critical details
  • Demonstrated ability to develop and implement strategy and process improvement initiatives.


  • Bachelors/University degree or equivalent experience, potentially Masters degree

The Risk Controls Strategic Initiatives Lead is responsible for assisting the Risk Controls and Issue Management Lead with oversight of the Risk Control Framework across Operational Risk Management (ORM), Treasury Risk Management (TRM), Quantitative and Risk and Stress Testing (QRS) and Model Risk Management Risk (MRM) segments and serving as the lead on the Regulatory Inventory in MCA mapping project for the above noted Risk Segments.  The Control Lead covering ORM, TRM, QRS and MRM team is seeking a Risk Control Strategic Initiatives Lead to:

- Partner with the Global Risk Controls and Issue Management Strategic Initiatives Global Lead to improve Risk's Controls and Issue Management model to ensure operational sustainability

- Lead the Regulatory Inventory in MCA Project for the above noted Risk Segments via the development and execution of clear and achievable project plans

- Partner with Risk Segment SMEs and direct project support resources to ensure efficient mapping of Regulatory Inventory with minimal impact to Risk SMEs' business as usual activities

- Coordinate across Risk Control Strategic Initiatives leads supporting other Risk Segments as well as the Risk Controls and Issues Managment Global Strategic Iniatives Lead to determine a sustainable ongoing process to support regulatory mapping post completion of the project

- Support the Control Lead in oversight and coordination of the Manager's Control Assessment and Issue Management processes  

- Interface with Control and Issue Management equivalent leads in Businesses and Functions to determine necessary enhancements to the Regulatory Inventory project and leverage off proven coverage models

- Present status of the Regulatory Inventory Project to covered Risk Segments CROs 


Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - US


Time Type :Full time


Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Citigroup Inc. and its subsidiaries ('Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity CLICK HERE.

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To view the Pay Transparency Posting CLICK HERE.


Posted: 2019-08-07 Expires: 2019-09-06

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Risk Controls Strategic Initiatives Lead (ORM, TRM, QRS and MRM Coverage)

New York, NY 10007

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