14 days old

Representative-Customer Service Telephone

NEA Baptist
Memphis, TN 38103

Overview and Responsibilities

Triages 18 incoming lines through the PBX for multiple BMH facilities. Responsible for all code calls, disaster calls and intercom paging hospital wide. Performs other duties as assigned.

Qualifications

\u2022Answers phones and greets customers using excellent guest relations techniques to promote positive image of organization, models appropriate techniques and behavior. \u2022Answers telephones, prioritizing and directing calls to assure they reach appropriate areas. \u2022Assists with processing documents by ensuring they comply with established policies and distributes documents to assure continuous workflow of the department. \u2022Assist with training others on the console to assure coordination and consistency in operation of the department and orginization. \u2022Completes assigned goals.

Categories

Posted: 2020-03-24 Expires: 2020-04-23

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Representative-Customer Service Telephone

NEA Baptist
Memphis, TN 38103

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