1+ months

Regional General Manager - Starlink

SpaceX
Hawthorne, CA 90250

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

REGIONAL GENERAL MANAGER - STARLINK

Starlink, our revolutionary satellite constellation, will deliver low-latency broadband internet worldwide. We are committed to offering access to high-speed internet to customers worldwide, and are looking to bring on Regional General Managers for Europe, Asia, the Americas, and Africa/Middle East. This position will be based onsite at our headquarters in Hawthorne, CA

A Starlink General Manager will be responsible for the success of their region, including sales targets and the customer experience. They will partner closely with the growth team to drive awareness and conversion, the customer support and logistics teams to deliver a delightful customer experience, and collaborate with several other teams to drive positive outcomes in their region. 

RESPONSIBILITIES:

  • Own sales targets for their region, in close partnership with the Growth team, and drive strategic efforts around awareness, lead generation and conversion to meet these targets
  • Coordinate efforts among key stakeholders including sales, marketing, logistics, finance, regulatory affairs, network operations, analytics, and customer support to ensure a flawless customer experience
  • Develop and maintain weekly deployment forecasts alongside finance & planning teams based on a detailed understanding of demand and supply constraints
  • Assess regional opportunities and constraints and make adjustments to strategy and resource deployment accordingly
  • Assess cross-functional team capability needs, and support improvement in any gaps in operating efficiencies and customer outcomes
  • Engage the SpaceX leadership team with qualitative and quantitative updates on on regional performance and opportunity

BASIC QUALIFICATIONS:

  • Bachelor€™s degree 
  • 6+ years of experience in operations and/or general management

PREFERRED SKILLS & EXPERIENCE:

  • 10+ years of relevant work experience in operations and/or general management, including experience building out early stage operations and teams 
  • 4+ years experience building & managing teams
  • Experience leading complex operational and strategic initiatives
  • Demonstrated track record of cross-functional stakeholder management and leadership through influence
  • Distinctive project management, problem solving and analysis skills, combined with business judgment and top communication skills

ADDITIONAL REQUIREMENTS:

  • Ability and willingness to work extended hours and weekends as needed.
  • Willingness to travel to corporate customer sites, other SpaceX locations, and industry events as needed

ITAR REQUIREMENTS:

  • To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.  

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX€™s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should notify the Human Resources Department at (310) 363-6000.

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Posted: 2021-01-14 Expires: 2021-05-22

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Regional General Manager - Starlink

SpaceX
Hawthorne, CA 90250

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