1+ months

Receptionist/Secretary (Per Diem) - 200601-50012455

Cape Cod Healthcare
Hyannis, MA 02601
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Receptionist/Secretary (Per Diem) - 200601-50012455
To provide clerical/secretarial support and function as relief for all other clerical positions.
  • Greet patients and obtain demographic and insurance information and register patient into system.
  • Answer telephone in a professional, courteous and pleasant manner in less than four rings following departmental policy for scripting. Directs calls to appropriate persons and/ or departments taking information and/or accurate messages.
  • Obtain legally acceptable general consents to bill third parties.
  • Answer routine questions including but not limited to departmental policies, operations and procedures.
  • Verify and accurately enter radiology orders in the radiology information system.
  • Register patient using the electronic registration system, scan identification, license and appropriate forms needed for the appointment.
  • Verify patient appointments, provide necessary forms to patient when appropriate and direct/escort patient to proper examination area or notify appropriate area of patient arrival.
  • Copy and/or provide radiology record information to outside facilities and Physicians under established guidelines e. g., disc with images.
  • Maintain harmonious and cooperative relations with fellow employees, medical staff, patients and guests.
  • Maintains confidentiality regarding patient information and center matters in accordance to HIPAA regulations.
  • Accept and process payments from patients, as necessary, which may include but not be limited to, co-pays, deductibles, balances due, etc. Provide receipts for payments received.
  • Verifies benefits utilizing insurance verification system.  Confirms Authorizations/Referrals and enters into insurance authorization field.
  • Perform other work related duties as assigned or requested. 
Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers in a manner that reflects Cape Cod Hospitals commitment to CARES: compassion, accountability, respect, excellence and service.

  • Ability to read, write and communicate in English.
  • High School graduate or GED.
  • Successful passage of basic Medical Terminology course OR successful passage of the CCH Medical Terminology exam. 
  • Keyboarding skills at 30 WPM as demonstrated by successful passage of a timed test.
  • Minimum six (6) months experience in patient registration, admitting, nurse's aide, medical secretary, medical receptionist, or similar position.

Schedule Details: Per diem, 7a-3p, 8a-4p, 3:30p-10:30p, rotating days, rotating weekends, rotating holidays
Organization: Cape Cod Hospital
Primary Location: Hyannis
Department: CCH-Imaging Center at Wilkins
Employee Classification: Per Diem-Per Diem
Shift: Day/Eve
Weekend Shifts: Rotating
Holiday Shifts: Rotating
Posting Start Date: Oct 7, 2020
Posting End Date: Ongoing


Jobs Rated Reports for Receptionist

Posted: 2020-10-07 Expires: 2020-12-05

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Receptionist/Secretary (Per Diem) - 200601-50012455

Cape Cod Healthcare
Hyannis, MA 02601

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170th2019 - Receptionist
Overall Rating: 170/199
Median Salary: $29,140

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