21 days old

Quality Assurance Coordinator

Riverside Healthcare
Newport News, VA 23601


Transcription Quality Coordinator reports directly to the Health Information Management Services (HIMS) Compliance Manager and System HIMS Director and acts as a subject matter expert on transcription and dictation protocols and workflows as well as the electronic health record. Performs quality reviews of transcribed/edited documents and makes corrections as needed. Provides feedback to manager on issues and trends noted during the review process. Processes Fluency hold queue throughout the day to resolve issues promptly. Assists with tracking and trending quality issues. Performs peer reviews when requested.Riverside began serving the Virginia Peninsula community in 1916. In 1963, Riverside moved to the present 72-acre location in Newport News on J. Clyde Morris Boulevard. A 450-bed facility, Riverside Regional Medical Center is the Virginia Peninsulas most comprehensive medical facility combining the most recent computerized medical technology with a healing environment. The Pavilion is a 250,000 sq. ft., $107 million, 3-story addition to Riverside Regional Medical Center, which opened in 2013. This acute care facility provides a regional cancer care center, the Peninsula regions only comprehensive stroke center, the areas only open-heart surgery program, the regions only Level II Trauma Center, and a cornerstone neurosciences program that includes the Chesapeake, Riverside and University of Virginia Radiosurgery Center.


Education: High School Diploma or equivalent required.Experience: Requires a minimum of 2+ years experience in a healthcare setting, strong knowledge of medical terminology, anatomy and physiology, medications, and laboratory values, and knowledge or experience working with dictation and transcription systems. Experience in HIMS and/or HIMS end user training within an Acute Care Hospital or Teaching Hospital preferred. Helpdesk experience preferred.Certification: Registered Healthcare Documentation Specialist (RHDS) - AHDI - preferred. Certified Healthcare Documentation Specialist (CHDS) - AHDI - preferred.



Posted: 2019-10-01 Expires: 2019-11-21

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Quality Assurance Coordinator

Riverside Healthcare
Newport News, VA 23601

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