4 days old

Quality Assurance - AVP - R22026629

Tampa, FL 33603
The Enterprise Architecture Group acts as a catalyst across businesses and functions driving the transformation of Citi into a simpler, customer-centric organization. EA is responsible for partnering with business lines and functions to establish the framework for and execute the Enterprise Architecture Program, which includes developing enterprise-wide domain taxonomies, publishing standard playbooks and procedures, and creating process & design engineering models (process mapping and business architecture). EA also provides the businesses and functions with ongoing governance, program oversight, and metrics and reporting to ensure consistency, control, and accountability as it relates to the program.

As part of EA, the Enterprise Architecture reengineering team supports business process simplification efforts through current state process mapping. The Enterprise Architecture Quality Assurance - AVP supports teams through reviewing current state process mapping and simplification efforts across businesses and functions. This position will work alongside and in close partnership with the Enterprise Architecture Transformation Execution teams and help to ensure effective execution of current state process mapping to support large transformation programs including identifying and managing interdependencies between programs and providing transparency to Citi stakeholders. Excellent communication skills required in order to negotiate internally. Some external communication/negotiation may be necessary.


+ Reviews business process maps for completeness and accuracy against published requirements.

+ Supports team members as a central point of contact for answering queries about QA process and standards.

+ Responsible for creating & maintaining templates and publishing QA KPI reporting of overall program health.

+ Supports Enterprise Architecture regulatory deliverables as part of Citis Consent Order.

+ Applies in-depth understanding of procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area.

+ Develops and demonstrates an understanding of how assigned areas of process collectively integrate to contribute to achieving business goals.

+ Performs audit artifact reviews and supports strategic tool implementations partnering with the Project Management team.

+ Ensures essential procedures are followed and contributes to defining standards.

+ Maintains Enterprise Architecture Requirements and publishes updates as needed.


+ 3-5 years experience in a related role with extensive experience in Financial Services business, functional and people management.

+ Knowledge and experience in supporting and maintaining Risk and Control processes.

+ Process reengineering and process mapping experience preferred, along with a proven track record of successfully leading complex and transformative projects.

+ Broad and comprehensive knowledge and understanding of banking operations including regulatory requirements and reengineering. People management skills. High level of discretion and judgment in the application of reengineering principles.

+ Strong communication skills (written and verbal)

+ Consistently demonstrates clear and concise written and verbal communication


+ Bachelors/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.


**Job Family Group:**

Business Strategy, Management & Administration


**Job Family:**

Business Process Re-Engineering


**Time Type:**

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)


Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.


Posted: 2022-05-13 Expires: 2022-06-12

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Quality Assurance - AVP - R22026629

Tampa, FL 33603

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