2 days old

PROGRAM OPERATIONS ANALYST

University of Washington
Seattle, WA
  • Job Code
    158927
UW Human Resources

PROGRAM OPERATIONS ANALYST

Req #: 158927
Department: OFFICE OF ANIMAL WELFARE
Job Location: UW Medical Center,  Seattle Campus,  South Lake Union,  UW Bothell,  UW Tacoma,  Health Sciences Center
Posting Date: 08/08/2018 
Closing Info: Open Until Filled 
Salary: Salary is commensurate with experience and education 
Shift: First Shift 

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. All of which has allowed the UW to be nationally recognized as a “Great College to Work For” for five consecutive years. 

The Office of Animal Welfare (OAW) protects the integrity and excellence of vertebrate animal research and teaching at the University of Washington by providing comprehensive resources and outstanding services to the UW Institutional Animal Care and Use Committee (IACUC), faculty, staff, and other partners for navigating and complying with the regulations regarding use of vertebrate animals. OAW provides direct support to the IACUC and is responsible for management and pre-review of animal use protocols, congruence review between protocols and grants, oversight of on-going studies (post-approval monitoring), monitoring of animal use facilities, preparation and submissions of all regulatory and accreditation reports, and the design, delivery and tracking of animal use training.

OAW is seeking a customer service-oriented, computer-savvy individual to fill a multi-faceted role helping drive continuous improvement in OAW operations. You will learn and then take product responsibility for our electronic IACUC system, HoverBoard. You will provide expertise and lead OAW's use of SharePoint/Office 365 to support both internal and external access to information. You will also manage the review of grants for congruence with animal use protocols, and work with the UW Office of Sponsored Projects (OSP) to improve efficiency and effectiveness of this process, including potential integration points between HoverBoard and UW grant management systems.

OAW has an outstanding opportunity for a Program Operations Analyst.

As OAW lead for HoverBoard, you will coordinate closely with our vendor and the UW Office of Research Information Systems (ORIS) on upgrades, changes, and problems. After becoming expert in the system, you will be responsible for answering functionality questions from users within OAW and across the UW research community; troubleshooting and filing trouble tickets and support cases with the vendor; leading product meetings; planning and implementing roll-outs of improvements, updates and fixes; and writing test cases and supervising testing of upgrades and changes to the system. You will also help represent the UW's experience, needs, and ideas to the vendor and the wider community of system users.

The UW has made an enterprise commitment to SharePoint/Office 365. OAW has or is in the process of establishing in SharePoint its file storage, internal and external websites, and various office management functions. You will assume leadership of this ongoing effort, applying your knowledge and experience in SharePoint site creation, development, and administration to envision the future and lead and train other OAW staff. Additionally, you will cooperate with partner UW departments, including but not limited to the Department of Comparative Medicine (DCM) and the Washington National Primate Research Center (WaNPRC), working to ensure animal care and use information is up-to-date and readily accessible to the UW research community regardless of its department of origin.

OAW has been tasked by the UW to provide review and assurance of congruence between grants and the animal work that they fund. While OAW Scientific Reviewers perform this congruence review, you will be responsible for the intake and tracking of grants, the gathering of data about the relevant animal use protocols (from both the UW and partner institutions), routing the grants to the appropriate Scientific Reviewer, and following up to ensure timely completion of the review. This will include directing OAW staff who support this function. You will work to increase automation of this process and to integrate it with UW electronic systems, coordinating closely with OSP and ORIS.

OAW operates by matrix management and, in addition to the above, you will be an active participant in strategic planning, project-focused teams, and daily operations to ensure the success of our mission.

REQUIREMENTS:
  • Bachelor's degree or equivalent in computer science, information technology, or a scientific field.
  • 2-3 years managing, supporting, or implementing web-based data systems, SharePoint/Office 365, and similar technology, including direct interaction with users.
  • Great customer service skills
  • Excellent technology skills
  • Knowledge of and experience with SharePoint/Office 365

    Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.

    DESIRED EXPERIENCE
  • Experience with vertebrate animal use in teaching and research
  • Experience in process improvement
  • Experience with an electronic IACUC system
  • Experience using UW applications such as SAGE/SPAERC, HoverBoard, Zipline, Sirius, ARMS
  • Familiarity with compliance, contract, and financial rules and processes
  • Familiarity with UW processes and culture

    As a UW employee, you will enjoy generous benefits and work/life programs.  For detailed information on Benefits for this position, click here.

    Application Process:
    The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process.  These assessments may include Workforce Authorization, Cover Letter and/or others.  Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
  • Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

    The University of Washington is a leader in environmental stewardship & sustainability, and committed to becoming climate neutral.

    The University of Washington is an equal opportunity, affirmative action employer. To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 / 206-543-6452 (tty) or dso@uw.edu.


    Categories

    Posted: 2019-12-04 Expires: 2020-01-03

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    PROGRAM OPERATIONS ANALYST

    University of Washington
    Seattle, WA

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