6 days old

Program Management Office Quality Analyst- Assistant Vice President

Citigroup
Tallapoosa, GA 30176
The Monitoring and Assessments Team within our **Global Management Office** is looking for a vigilant process-oriented seasoned professional, to join in **Budapest** and work in the field of process quality assurance.


As our new colleague, you will apply expertise to ensure that initiatives, programs and projects managed within Citi comply with corporate policies, standards and procedures. As a **Senior Quality** **Analyst** you will actively participate in the evolution of the strategy of PQA, Health & Spot Check process, implement streamlined processes and have responsibility for day-to-day PQA, Health Check and Spot Check activities.


This is a high visibility role, also participating in presentations to the Global Program/Project Steering Groups to inform about compliance to standards and departmental procedures, and the application of industry best practices and recommendations.


**As a Program Management Office Senior Quality Analyst you will:**


+ Work in a multi-cultural distributed team, have visibility on multi-organizational projects, ensuring that process and methodologies demonstrated are effective, and supportive of the employees.

+ Be part of a team which owns business process improvement, methodology and initiatives, focusing on consistently improving the quality, productivity and efficiency, while increasing customer satisfaction.

+ Analyze and interpret data from the metrics/reports, identify trends, provide insights and recommend key actions including up to model what if scenarios.

+ Develop and deliver internal metrics, identifying trends and insights for improvement of operational efficiency.

+ Provide objective insight for Senior Managers into the quality of a programs or projects processes and their associated artifacts.

+ Evaluate the performed processes and their related work products against the applicable process standards and procedures.


**Qualifications:**


+ 5-8 years of experience in project/program management; analysis, design or re-engineering of business processes. Experience in continuous improvement, Lean or Six Sigma,.

+ Experience in working within global and distributed virtual teams.

+ Process oriented; able to analyze current processes, suggest and define improvements

+ Self-motivated and well organized, ability to handle multiple tasks, prioritize accordingly Excellent presentation skills and Power Point use, together with Excel

+ Knowledge of the financial services industry is a benefit.


**Education:**


+ Bachelors/University degree or equivalent experience


**Benefits:**


+ flexible work arrangements

+ only very occasional travel might be needed, we collaborate as a remote team

+ inclusive and friendly corporate culture where gender diversity and equality is widely recognized

+ a socially active team and communities with diverse networking opportunities

+ a supportive workplace for professionals returning to the office from childcare leave

+ competitive compensation package


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**Job Family Group:**


Project and Program Management

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**Job Family:**


Program Management

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**Time Type:**


Full time

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Citi is an equal opportunity and affirmative action employer.


Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** .


View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .


View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) .


View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Categories

Posted: 2022-05-13 Expires: 2022-06-12

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Program Management Office Quality Analyst- Assistant Vice President

Citigroup
Tallapoosa, GA 30176

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