8 days old

Professional Development Facilitator (VP) Latin America Tampa, FL

Tampa, FL 33603
Citi Learning drives business performance by connecting employees with relevant and innovative learning experiences when and where they need them. Serving as a global center of expertise within Citi Learning, the Leadership and Performance Solutions (LEAPS) team uses innovative social, experiential, and instructor-led learning approaches to build learning solutions that develop leadership capabilities, foster professional development, and advance Citi's strategic priorities.

Reporting to the Latin America Regional Lead of LEAPS, the Professional Development Program Facilitator will function as a key member of the team, leveraging knowledge and experience to help our Citi employees reach their full potential.


+ Facilitate Citis Professional Development programs, in-person and virtual group sessions, to maximize learning and to develop the professional capabilities & skills of employees at all levels at Citi

+ Develop a thorough understanding of the program content and materials to achieve learning objectives and to help Citi employees improve and enhance individual skills and organizational performance

+ Facilitate programs using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, video, lecture, experiential activities, etc.

+ Create a supportive, motivational, and inspiring learning experience that promotes application to the work environment

+ Manage session environment with 25+ participants as well as pre- and post-session activities

+ Surface and introduce opportunities to improve delivery of programs and work with other LEAPS leads to ensure excellence of program content, marketing, and delivery

**Additional Responsibilities:**

+ Serve as subject matter expert for the Instructional Design team, providing feedback on new approaches and actively participating in design projects

+ Partner with regional and global colleagues to align priorities and activities

+ Curate relevant on-demand resources aligned to the Professional Development portfolio

+ May help facilitate delivery of additional LEAPS programs, development initiatives and support special projects as needed


+ Bi-lingual in English and Spanish required, Portuguese preferred

+ 4-7 years of facilitation experience, Excellent facilitation and presentation skills

+ Excellent communication, oral, and written skills

+ Ability to facilitate complex discussions

+ Exceptional questioning skills (both in-person and virtual) leading learners to new insights

+ Ability to think on feet, be flexible and skilled at handling challenging discussions and helping people connect the concepts and skills to their roles

+ Ability to synthesize/summarize key points in a discussion

+ Comfortable with ambiguity stays present under stress, maintains composure, makes decisions in the moment

+ Well-developed understanding of processes, such as how to enable group decision-making and problem-solving

+ Ability to coach participants both individually and in a group

+ Executive presence and business knowledge credibility

+ Personal connection with target audience (preferably has similar leadership experiences to draw from)

+ Ability to connect with cross-business audiences to make the content relevant, drawing out different perspectives

+ Culturally sensitive; able to facilitate and teach in different cultures and create an inclusive environment

+ Role model Citis leadership principles

+ Continuous learner who stays current with both internal and external business and professional trends and approaches

+ Ability to coach participants both individually and in a group

+ Experience in the interpretation of 360 and other developmental assessment tools a plus

+ Must be able to travel and reside at training location when facilitating in-person multi-day programs (Travel 50% of the time)


+ Bachelors required

+ Prior experience in the delivery of professional and/or leadership development programs

+ Experience with Adobe Connect and Zoom ideal


**Job Family Group:**

Human Resources


**Job Family:**

Talent, Development, Learning & Diversity


**Time Type:**

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)


Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.


Posted: 2022-05-13 Expires: 2022-06-12

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Professional Development Facilitator (VP) Latin America Tampa, FL

Tampa, FL 33603

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