11 days old

Product Owner Risk and Controls Technology

Irving, TX 75062
Citi's Risk and Controls Engineering team within Global Consumer Technology is at the forefront of Controls Transformation using cutting edge technology solutions to create a best in class Controls Automation platform to manage our risks. We are looking for an seasoned professional to lead the technology engagement with Consumer Banking Operations Risk and Control (CBORC). Excellent written and oral communication skills, diplomacy, customer focus and technical background and experience are required in order to guide product roadmap and influence across all levels in Business and Tech.


+ Provide product and customer experience leadership in a fast-paced environment

+ Accountable for end-to-end implementation of exceptional customer facing experiences this includes ideation, designing the end-to-end customer journey, gathering and grooming requirements, active engagement in solution architecture, securing stakeholder buy in, driving UAT and pilots, conducting post-release analysis and more.

+ Juggle multiple initiatives that are at different stages in the development lifecycle at a single time.

+ Analyze performance, success and failures, conduct customer research, understand customer needs and ideate solutions to improve customer experience moving forward.

+ Maintain the Product Roadmap with transparent prioritization criteria, clearly communicate goals, roles, responsibilities and desired outcomes, make appropriate tradeoffs to optimize time-to-market and roadshow with stakeholders early and often

+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Interface with Legal, Compliance and Risk to protect both our business and our customers interests **Skills / Knowledge / Experience:** The key competencies and characteristics of the ideal candidate for this position are:

+ Decision quality: Makes good decisions based upon a mixture of analysis, wisdom, experience, and judgment.

+ Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers. Questions status-quo, anticipate customer needs and consistently strive to deliver beyond expectations.

+ Dealing with ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.

+ Persuasive consensus-builder who is able to gain buy-in from peers and stakeholders with different needs and expectations.

+ Collaborative partner partner across business areas, build trust, and facilitate working together across silos, drive reusability.

+ Comfortable w/ technology and data comfortable working with highly technical personnel (e.g. software engineers, operations specialists, and project managers) to drive consensus.

+ Strong communicator ability to communicate complex situations clearly and effectively across all levels within Citis organizational hierarchy as well as different functional areas.

+ Organizational savvy knowledgeable about how organizations work; knows how to get things done both through formal channels and informal network; understands the origin and reasoning behind key policies and practices; understands the culture of organizations and how to maneuver through them to get things done. **Qualifications:**

+ At least 10 years of experience

+ Bachelor's Degree in Computer Science/Business Management/Engineering

+ Experienced in Agile delivery model, product management, design thinking

+ Strong experience working with business stakeholders, eliciting requirements, guiding product vision, roadmap, prioritization and backlog management

+ Extensive experience working with development and testing teams to design solutions, assess feasibility and translate business requirements into tech requirements.

+ Strategic, results-driven leader who is passionate about designing best-in-class digital experiences and staying at the forefront of cutting edge technology in the Financial Services space

+ Exceptional verbal and written communication skills.

+ Experience partnering with UI/UX Design teams, Risk, Legal, Operations, Governance and Technology **Education:**

+ Bachelors/University degree, Masters degree preferred


**Job Family Group:**



**Job Family:**

Digital Tech Product Management


**Time Type:**

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)


Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.


Posted: 2022-05-13 Expires: 2022-06-12

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Product Owner Risk and Controls Technology

Irving, TX 75062

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