4 days old

Principal Human Centered Design Researcher

Mounds View, MN 55112
  • Jobs Rated
Principal Human Centered Design Researcher


Mounds View, Minnesota, United States

Requisition #:


Post Date:

5 days ago

**Careers that Change Lives**

**Principal Human Centered Design Researcher**

As Medtronic continues to evolve as a healthcare solutions company, it is imperative that we link advances in technology to highest level needs of our customers, both patients and healthcare providers.

Traditional feature based innovation alone is not enough in the new economy to differentiate our products, self-disrupt, and create new opportunities for Medtronic to continue as the world leader in biomedical engineering.

The Innovation Labis an internal experience, design, and strategy consulting team at Medtronic. We use methods of empathy building and needs definition along with creative ideation and prototyping/testing practices to deliver the economic value for Medtronic business units (BU) globally.

**Position Description:**

As a Design Researcher on the Innovation Lab team you will work alongside experienced designers, facilitators, and strategists. This role is to champion design research methodologies and support the teams mission for Human Centered Design (HCD) in healthcare device design.

You will lead research sprints through a human-centered design process, guiding teams to frame design challenges, build empathy in end users, and translate collected data into actionable insights. This role will support front-end exploration through activities such as: contextual observation, qualitative discussions with end users, and preliminary concept evaluation.

The role will collaborate with the various RD and business functions on high impact initiatives to create innovative health care solutions that address the core needs of all of our customers and users. The output of your work provides a fluid transfer into continued development by building clarity of the higher-level purpose and vision of the potential value to the end user and Medtronic.

**Position Responsibilities**

Lead and execute research sprints with Medtronic BU teams in the field and/or provide guidance for execution.

Scope research and HCD activities and deliverables with BU upstream marketing and technology leads

Develop design research strategies that explore conceptual use scenarios through contextual inquiry and observations.

Generate and optimize research materials such as; recruitment processes, screeners, interview stimuli, and discussion guides.

Synthesize data and generate research reports. Emphasis on how the design research outcomes are impactful to Medtronic business goals and end users.

Communicate compelling stories that make research findings relevant and impactful to BU Project teams in a variety of formats such as: presentation decks, videos, posters, etc..

Expected travel up to 25%

**Must Have: Minimum Requirements**

+ Bachelors degree required

+ Minimum of 7 years of relevant experience, or advanced degree with a minimum of 5 years relevant experience

**Basic Requirements Preferred:**

Bachelors Degree in Marketing, Business, Psychology, Market Research, Design or related field

Experience with a focus on front end concept exploration and user facing testing.

Wants to make a big impact on how people experience healthcare through elegantly designed interactions

Strong creative problem solving and pattern recognition skills

Skilled facilitator who loves guiding groups through ambiguous and contentious scenarios by creating a safe space for collaboration and breakthroughs.

Curious, empathetic, creative and a continual learner

Demonstrates resourcefulness and creativity in problem solving with unconventional yet feasible ways to uncover insights with constrained resources

Is self-motivated and proactive, always thinking ahead for the team

Is dissatisfied with mediocrity and wants to be one-of-the-best in their field (SME)

Enjoys the benefit of working with a diverse and highly-skilled team

A strong candidate will present their work via portfolio, case studies, or other examples

**Technical Skills**

Proficient in Microsoft Suite (PPT, Word, Excel)

Experience with Adobe Creative Cloud programs (InDesign, Illustrator, Photoshop, Acrobat) or other prototyping and visual tools is a plus.

Background in Healthcare and/or Medical Device preferred

**Design Research Skills**

Sense-making and pattern recognition

Critical thinking and creative problem solving

Data visualization and storytelling (personas, journey mapping)

Keen observer and fluid discussion manager

**Business Skills**

Experience in verbally presenting insights, ideas and concepts

Expertise in visually communicating insights, ideas, and concepts

Resource planning, project timelines, proposal generation

Consulting experience desired.

**About Medtronic**

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Lets work together to address universal healthcare needs and improve patients lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.


Jobs Rated Reports for Human Resources Manager

Posted: 2020-03-24 Expires: 2020-04-26

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Principal Human Centered Design Researcher

Mounds View, MN 55112

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Human Resources Manager
22nd2018 - Human Resources Manager
Overall Rating: 22/220
Median Salary: $110,120

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