17 days old

Principal Communications Associate - Public Affairs

Capital One
McLean, VA 22101
McLean 2 (19052), United States of America, McLean, Virginia

At Capital One, were building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Principal Communications Associate - Public Affairs

At Capital One, were building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

PRINCIPAL COMMUNICATIONS ASSOCIATE- EXTERNAL AFFAIRS

Capital Ones External Affairs Communications team is looking for a Principal Communications Associate to assist in executing a range of public affairs, crisis communications and reputation risk management activities. In this role, you will support members of the corporate communications team in tracking and responding to media inquiries, drafting communications materials, monitoring for and reporting on key developments in the news, responding to escalated social media events, and conducting landscape analyses to help inform communications and risk management strategies. You will also be responsible for helping maintain and continuously improve the overall organizational structure of Capital Ones Reputation Risk Management team.

You should be:

  • Agile in a constantly changing environment, with the ability to quickly diagnose problems and drive appropriate solutions.

  • Comfortable using and learning various technologies, platforms, and channels to deliver communications..

  • Focused on details, while quickly and creatively solving problems.

  • Highly collaborative and inquisitive about how our services, processes, and teams work.

  • Highly organized and comfortable juggling multiple projects and priorities.

  • Always considering whats possible without getting hung up on whats probable.

  • Experienced in crafting communications for various audiences using different voices to represent your customer.

Responsibilities

  • Support the Public Affairs and Reputation Risk team in developing and implementing a range of external communications to reach target audiences.

  • Assist in responding to media inquiries.

  • Assist in tracking and managing responses to social media conversations and events impacting the companys reputation.

  • Monitor for and report on key developments impacting the business and the industry, including breaking news stories and trending social conversations.

  • Conduct research on and analyze external trends and other issues to help inform the reputation risk perspective in product and business strategy decisions.

  • Maintain and assist in updating resource hub for the Public Affairs and Reputation Risk team, including the Crisis Communications Playbook and risk management tools.

  • Build and maintain relationships across the corporate communications and external affairs teams.

Basic Qualifications:

  • Bachelors Degree or military experience

  • At least three years of experience in communications

Preferred Qualifications:

  • 1+ year experience with external communications

  • Strong communication and collaboration skills

  • Strong problem solving and influencing skills

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Posted: 2019-10-02 Expires: 2019-11-01

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Principal Communications Associate - Public Affairs

Capital One
McLean, VA 22101

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast