11 days old

Principal Associate- Digital Risk Event & Issue Management

Capital One
West Creek 6 (12076), United States of America, Richmond, Virginia

At Capital One, were building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Principal Associate- Digital Risk Event & Issue Management

Do you like working in the spotlight? Are you ready to work on the front line of a top 10 Bank? Can you build relationships as well as develop and implement innovative solutions? As a Principal Risk Associate at Capital One youll be responsible for working with business partners to identify and mitigate potential risks to Capital One. Principal Risk Associates at Capital One are the front line of defense to ensure our Company remains stable and profitable.

The Digital Risk Office mission is to make it easy for product managers to innovate and deliver well-managed products and services to our customers.  We are looking for thought leaders who are ready to aggressively challenge conventional approaches in search of better ways to manage risk and partner in the challenge to push product to market.  Judgment, extreme attention to details and some technical chops are the winning combination for this risk position.

This principal associate level role provides oversight of Risk Events and Issues for the Enterprise Products + Platforms business (aka Digital/EP2), including collecting data, measuring performance against requirements, and providing guidance to the business. Manages the process infrastructure and provides centralized oversight of Event and Issue remediation. Identifies and implements process improvements. Acts as a subject matter expert to effectively partner with EP2 to achieve desired outcome or improvement by clarifying needs and providing appropriate solutions.


  • Develops a relationship with business partner and guides them through Risk Event and/or Issue remediation
  • Manages the backlog of risk events and issues and oversees day-to-day work
  • Facilitates cross functional meetings to develop collaborative remediation plans
  • Drives investigation of root cause and problem solving for remediation projects
  • Works with the business to analyze and interpret Risk Event and/or Issue results to help partner understand implications and determine appropriate corrective actions
  • Makes recommendations and provides guidance
  • Understands and utilizes all Risk Management tools and systems available
  • Coordinates with the business to ensure timelines are met and remediation projects move forward
  • Research and problem-solving as needed to support the business
  • Training and development of others as necessary

Basic Qualifications:
- Bachelors Degree or military experience
- 1 year of Financial Services Risk Management Experience (Risk, Compliance, or Audit)
- 1 year of Project or Process Management experience

Preferred Qualifications:
- 3 years of Project Management experience leading cross functional projects and programs in Risk
- PMP Certification or Masters Certificate of Project Management (CPM)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.


Posted: 2019-08-07 Expires: 2019-09-06

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Principal Associate- Digital Risk Event & Issue Management

Capital One

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