26 days old

PATIENT SERVICES SPECIALIST 1-TRAINEE OR PSS 2 (PART-TIME, 60% FTE, DAYS)

University of Washington
Seattle, WA 98104

PATIENT SERVICES SPECIALIST 1-TRAINEE OR PSS 2 (PART-TIME, 60% FTE, DAYS)

Req #: 182992
Department: UW MEDICAL CENTER - MONTLAKE - RESPIRATORY CARE
Job Location: UW Medical Center - Montlake
Posting Date: 09/23/2020 
Closing Info: Open Until Filled 
Salary: 60% of $2,889.00 - $4,014.00 per month 
Union Position: Yes
Shift: First Shift 

Join our award-winning team at University of Washington Medical Center (UWMC). Among the top medical centers in the United States, and ranked as the number 1 hospital in Washington State, as rated by U.S. News & World Report 2019-2020 "America's Best Hospitals", UWMC prides itself on compassionate patient care as well as its pioneering medical advances. UWMC is operated by the University of Washington (UW) and serves as a training site for UWs School of Medicine.

The UW Medical Center's Respiratory Care Services has an outstanding opportunity for a Patient Services Specialist 1-Trainee or PSS 2 (Part-Time, 60% FTE, Day Shifts). Under general supervision and using designated UW and Medical Center processes, the Patient Services Specialist (PSS) performs specialized clerical and transcription services for the Pulmonary Diagnostics Center (PDC) . The primary functions of this role are to provide patient support services in scheduling appointments, registration and assisting patients; and to transcribe medical reports from the pulmonary specialty providers within PDC.

Typical Work:
Schedule new and returning patients for pulmonary function testing consistent with patient needs and scheduling guidelines.
Verify, collect and update demographic and financial information by appropriate means.
Respond to patient questions, provide directions to specified areas such as clinics, other units and parking, assist patients and families with telephone calls, maintain confidentiality of patient information.
Triage patient telephone calls to clinical staff, obtain necessary information for return calls; initiate emergency procedures when necessary.
Manage and maintain department patient chart system.
Transcribe confidential, technical medical reports and letters concerning UWMC patients that are from the pulmonary service providers within PDC.
Proof-read typewritten material to verify terminology, correct errors for business and medical English, rules of grammar, spelling, punctuation and form.
Maintain production, quality standards and confidentiality as prescribed by department and HIPPA compliance.
REQUIREMENTS:
Patient Services Specialists are hired as either PSS 1-Trainee or PSS 2, depending on experience and qualifications. The requirements are:
PATIENT SERVICES SPECIALISTS 1-TRAINEE REQUIREMENTS: High School graduation or equivalent AND one year of experience in a health care setting OR two years of general office experience OR equivalent education/experience.
PATIENT SERVICES SPECIALISTS 2 REQUIREMENTS: High School graduation or equivalent AND one year of experience in a health care setting OR three years of general office or customer services experience OR equivalent education/experience.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

The University of Washington is a leader in environmental stewardship & sustainability, and committed to becoming climate neutral.

The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.


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Posted: 2020-09-24 Expires: 2020-10-29

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PATIENT SERVICES SPECIALIST 1-TRAINEE OR PSS 2 (PART-TIME, 60% FTE, DAYS)

University of Washington
Seattle, WA 98104
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