28 days old

Patient Services Associate - Dental Registration and Billing- Monday-Friday - 9:00AM-5:00PM

NYU Medical Center
Brooklyn, NY 11201
\u003Cdiv data-field=\u0022description\u0022 class=\u0022jd-description\u0022\u003E\u003Cp\u003ENYU Langone Hospital - Brooklyn is a full-service teaching hospital and Level I trauma center located in Sunset Park, Brooklyn. The hospital is central to a comprehensive network of affiliated ambulatory and outpatient practices, and serves as NYU Langone Health\u0027s anchor for healthcare access, growth, and delivery in the entire borough. Learn more about \u003Ca href=\u0022http://nyulangone.org/locations/nyu-lutheran\u0022\u003ENYU Langone Hospital - Brooklyn\u003C/a\u003E.\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EPosition Summary:\u003C/strong\u003E\u003Cbr /\u003EWe have an exciting opportunity to join our team as a Patient Services Associate. \u003Cbr /\u003E \u003Cbr /\u003E In this role, the successful candidate The Patient Service Associate performs diversified clerical functions in Registration/Information, Appointments, Patient Care modules and other areas such as Cashiering and Medical Records. Duties may vary depending upon the needs of the work site. Maintains the security and confidentiality of patient information at all times.\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EJob Responsibilities:\u003C/strong\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EGreet all patients, family or other related individuals while maintaining excellent customer service at all times\u003C/li\u003E\u003Cli\u003ERegistration functions in accordance with LFHC Registration polices including, but not limited to: a) visit registration, b) translation needs \u0026 documentation, c) verification of demographic information including Home Address, Proper phone number, Email address, d) verification of Primary Care Provider, e) verify Site Indicator, f) obtain Photo ID and Insurance ID Card, g) obtain consent for treatment, h) offer new patient packages inclusive of LFHC programs and services, contact phone numbers, after hour information, HIPAA and advance directive information.\u003C/li\u003E\u003Cli\u003EFinancial functions in accordance with LFHC Financial polices including, but not limited to:a)Insurance eligibility verification at every visit b) collect Co-pays, Deductibles, Self-Pay Rates when applicable, c) uninsured patients- Determine eligibility for other financial programs and assist with application completion, d) performs Cashiering tasks as assigned.\u003C/li\u003E\u003Cli\u003EElectronic Health Record (eHR) competencies in accordance with LFHC eHR polices including, but not limited to: a) scanning insurance card, photo ID and consents and other forms as directed, b) capture patient photo for the eHR, c) web enable all eligible patients with email addresses, d) facilitate patient flow by changing visit status for office visit (including Check out when discharged), e) Failed Appts. -Change status to No Show and assign for recall\u0027Monitor and address Recall bins as per Failed Appointment policy\u003C/li\u003E\u003Cli\u003ETelephone functions in accordance with LFHC telephone polices including, but not limited to: a) answer phones timely in a friendly customer service manner including identifying the facility\u0027s name and PSA\u0027s first name, b) identify the nature of the call and act appropriately, .c) take messages if necessary, d) confirmation calls for upcoming appointments\u003C/li\u003E\u003Cli\u003EDischarge functions in accordance with LFHC discharge polices including, but not limited to: a) create follow up appointments in accordance with the providers instructions, b) create appointment for specialty services (including radiology) and ensure referrals are in place, c) print all necessary documents for patients to take home appointment records, referrals, and lab/radiology forms, d) distribute Metro Cards when appropriate.\u003C/li\u003E\u003Cli\u003EWorks in conjunction with the healthcare team, participating in site improvement efforts, accepting coverage assignments. Realizes integral role as part of a healthcare team and is an active participant regarding flow, patient care, process issues/suggestions, barriers to care and safety concerns.\u003C/li\u003E\u003Cli\u003EReports problems with workflow, conflicts, further skill training and/or other related concerns to supervisory staff.\u003C/li\u003E\u003Cli\u003EProvides translation assistance as needed to facilitate the patient and provider interaction.\u003C/li\u003E\u003Cli\u003EDemonstrates an awareness of and respect for coworkers/patients cultural backgrounds.\u003C/li\u003E\u003Cli\u003EOther functions as assigned by a supervisory staff.\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u003Cstrong\u003EMinimum Qualifications:\u003C/strong\u003E\u003Cbr /\u003ETo qualify you must have a High School Diploma or equivalent required. 2\u002B years relevant experience. Strong customer service and communication skills. Proficient in MS Excel, Word, and Outlook. Familiarity or prior experience with office setting. Prior customer service experience. Must be articulate with good interpersonal skills. Must have knowledge of computer keyboard able to type a minimum of 20 words per minute. Must be able to accurately enter data. Willingness to devote the time required completing assigned tasks on schedule.\u003C/p\u003E\u003Cp\u003E\u003Cem\u003EQualified candidates must be able to effectively communicate with all levels of the organization.\u003C/em\u003E\u003Cbr /\u003E\u003Cbr /\u003ENYU Langone Hospital \u0026iquest; Brooklyn provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you\u0027ll feel good about devoting your time and your talents.\u003Cbr /\u003E\u003Cbr /\u003ENYU Langone Hospital-Brooklyn is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.\u003Cbr /\u003EIf you wish to view NYU Langone Hospital- Brooklyn\u0027s EEO policies, please \u003Ca href=\u0022/\u0026quot;https:/cdn-static.findly.com/wp-content/uploads/sites/162/2017/01/NYU-Lutheran-2-1.pdf\u0022\u003Eclick here\u003C/a\u003E. Please \u003Ca href=\u0022https://cdn-static.findly.com/wp-content/uploads/sites/162/2016/06/eeoc_self_print_poster2009update.pdf\u0022\u003Eclick here\u003C/a\u003E to view the Federal \u0022EEO is the law\u0022 poster or visit \u003Ca href=\u0022https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm\u0022\u003Ehttps://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm\u003C/a\u003E for more information. To view the Pay Transparency Notice, please \u003Ca href=\u0022https://cdn-static.findly.com/wp-content/uploads/sites/290/2017/04/pay-transp_formattedESQA508c.pdf\u0022\u003Eclick here\u003C/a\u003E.\u003C/p\u003E\u003C/div\u003E\u003Cp /\u003E\u003Cdiv data-field=\u0022responsibilities\u0022 class=\u0022jd-responsibilities\u0022\u003E\u003Cp\u003E\u003Cstrong\u003EPosition Summary:\u003C/strong\u003E\u003Cbr /\u003EThe Patient Service Associate performs diversified clerical functions in Registration/Information, Appointments, Patient Care modules and other areas such as Cashiering and Medical Records. Duties may vary depending upon the needs of the work site. Maintains the security and confidentiality of patient information at all times.\u003C/p\u003E\r\n\u003Cp\u003E\u003Cstrong\u003EMinimum Qualifications:\u003C/strong\u003E\u003Cbr /\u003EHigh School Diploma or equivalent required. 2\u002B years relevant experience. Strong customer service and communication skills. Proficient in MS Excel, Word, and Outlook. Familiarity or prior experience with office setting. Prior customer service experience. Must be articulate with good interpersonal skills. Must have knowledge of computer keyboard able to type a minimum of 20 words per minute. Must be able to accurately enter data. Willingness to devote the time required completing assigned tasks on schedule.\u003C/p\u003E\u003C/div\u003E\u003Cp /\u003E

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Posted: 2019-10-18 Expires: 2019-12-12

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Patient Services Associate - Dental Registration and Billing- Monday-Friday - 9:00AM-5:00PM

NYU Medical Center
Brooklyn, NY 11201

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