18 days old

Patient Returns Specialist

CVS Caremark
Monroeville, PA 15146
**Job Description**

CVS Health has an opportunity for a Materials Coordinator II in our Returns Management Department. The primary responsibility of a Materials Coordinator II Returns Technician is to coordinate the flow of patient returns through communication with patients, Healthcare professionals, and Pharmacy Service Representatives and to document daily both authorized and unauthorized returns.

This includes the following:

* Checking in all patient returns upon arrival to determine if the product is stable and can be re-used

* Logging in all authorized and unauthorized returns into an excel spreadsheet.

* Providing excellent service when talking with patients, health care professionals and pharmacy service representatives

* Resolve patient issues that can result from having packages shipped to the incorrect address

* Reshipping product to patients and Healthcare offices when needed

* Tracking all data for returns on a daily, weekly and monthly basis by entering data into excel spreadsheets

* Communicating with the Accounts Receivable department on a daily basis to ensure the credit is given in a timely manner

Hours are Monday-Friday; ranging anywhere from 8:00 am - 6 pm.


**Required Qualifications**

1+ years computer experience in a Windows based system

1+ years working with inventory and merchandise


**Preferred Qualifications**

- Excellent organizational skills

- Attention to detail

- Excellent communication and interpersonal skills

- Ability to work in a team environment

- Ability to work independently

- Excellent math aptitude

- Excellent problem solving skills

- Ability to lift 50lbs


**Education**

High School diploma or equivalent


**Business Overview**

**Its a new day in health care.**


Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nations premier health innovation company. Through our health services, insurance plans and community pharmacists, were pioneering a bold new approach to total health. As a CVS Health colleague, youll be at the center of it all.


We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.


CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf and EEO IS THE LAW SUPPLEMENT at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team at mailto:AdviceCounsel@cvshealth.com . Please note that we only accept applications for employment via this site.


If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

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Posted: 2020-02-10 Expires: 2020-03-11

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Patient Returns Specialist

CVS Caremark
Monroeville, PA 15146

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