20 days old

Patient Access Spec-Assoc

Allina Health
Cambridge, MN 55008

Requisition #

58392BR

Physical Location

Cambridge, Minnesota

Posted Date

30-Sep-2019

Schedule Type

Part-Time

Dept. Name

Patient Access

Hours Per Week

23

Contract

Noncontract

Introduction

Allina Health is dedicated to the prevention and treatment of illness and enhancing the greater health of individuals, families and communities throughout Minnesota and western Wisconsin. A not-for-profit health care system, Allina Health cares for patients from beginning to end-of-life through its 90+ clinics, 12 hospitals, 16 pharmacies, specialty care centers and specialty medical services that provide home care, senior transitions, hospice care, home oxygen and medical equipment, and emergency medical transportation services. Allina Health is a vibrant, growing organization with opportunities to suit your professional skills and a diverse work environment to match your specific interests. We believe employees are our greatest asset and are dedicated to helping you develop and maximize your professional skills.

Cambridge Medical Center, located just north of the Twin Cities metro area in Cambridge, Minn., provides comprehensive health care services in both a hospital and large multi-specialty clinic. With 800 employees, 66 physicians and 86 licensed beds, Cambridge Medical Center serves medical, surgical, specialty care, high-risk neo-natal care, substance abuse, mental health and wound care patients. Outpatient care includes same day clinic and surgery, infusion therapy, eye clinic, optical shop and retail pharmacy. Cambridge Medical Center is also a certified Virginia Piper Cancer Institute® and Courage Kenny Rehabilitation Institute location.

 

Responsibilities

Req ID: 58392
  • Greet patient in a respectful, warm, and professional manner by phone and in-person. Follow appropriate processes to collect demographic and insurance information in system while maintaining accuracy. Document issues and resolutions in Excellian Account Notes as necessary.
  • Complete eligibility query using electronic resources or phone. Identify benefits via electronic resources/phone, interpret results and enter into Excellian. Verify insurance information through Healthia and other various insurance websites.
  • Explain copays, coinsurance, and/or deductible to patient(s) and collect on financial obligation owed at time of service. Determine patient need for financial counseling and explain resources available to patient. Respond to basic questions about Allina’s financial assistance programs. Refer patient to PAS-Senior as necessary.

Education

  • High school diploma or GED

Qualification/Skills

One year of customer service experience. One year of general office experience and/or is currently enrolled in a school program. Proficient with computers and programs including Word, Excel, and Outlook. Proven strong customer service skills with an exceptional ability to listen and communicate to others. Experience in a team orientated environment essential.

Ability to:

  • Work in a fast-paced environment.
  • Handle and manage financial payments.
  • Develop rapport with a wide variety of customers in a short timeframe.
  • Demonstrate basic knowledge of English language in both verbal and written context.
  • Self-motivate and multi-task in an effective manner that includes organizing and prioritizing the work.
  • Remain calm in stressful situations

Work Schedule

Must be able to attend 2 consecutive weeks of full time training. 8:30am-4pm at our Minneapolis location; 3rd and 4th week of training will consist of one more day at our Minneapolis location as well as training at Cambridge in the Department

46 hours per pay period (Pay Period=2 weeks); Every 4th weekend 11a-730p.

Location/Community Information

The increased population and business growth in and around Cambridge have elevated the community to the status of a regional hub in East Central Minnesota for shopping, services, entertainment, employment and education. Cambridge residents enjoy a community that maintains its small town feel, yet is only 45 minutes from the metropolitan Minneapolis-Saint Paul entertainment and sports venues. The community is surrounded by lakes, rivers, and woods and offersresidents a quiet lifestyle with unlimited recreational opportunities. Education is a priority among the residents who take pride inthe excellent schools and community college in Cambridge.

Cambridge:

  • Located 45 miles North of Minneapolis/St. Paul
  • Population = 7,500
  • Service Area = 30,000

Community Resource Links:

Community Information School Digger

Explore Minnesota MN Dept of Education

Minneapolis St. Paul MagazineSt. Paul Pioneer Press

Twin Cities Living MagazineStar Tribune


Closing

If you are interested in becoming part of our award winning team of professionals, please apply online today. Allina Health is committed to providing Equal Employment Opportunities to all employees and applicants. EO M/F/Disability/Vet Employer.


Requisition #

58392BR
Administrative

Categories

Posted: 2019-10-02 Expires: 2019-11-13

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Patient Access Spec-Assoc

Allina Health
Cambridge, MN 55008

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