16 days old

Patient Access Representative - Specialty Clinics

Slidell Memorial Hospital
Slidell, LA 70459
Patient Access Representatives are responsible for processes associated with pre-admission, admission, pre-registration, and/or registration of all patients into SMH clinics, hospital, or Emergency/OP Surgery departments. They greet and direct patients/guests in a courteous manner via face-to-face interactions and telephone communications, improves patient satisfaction through consistent professionalism, and are cross-trained to support multiple functions across all patient and/or payer types. This position is also responsible for effective communications between patients, caregivers, departments and/or physician offices to ensure a positive experience for all involved in the continuum of care



Preferred:





+ Medical insurance processes (billing, credentialing, coding, etc.)





Required:





+ Demonstrate respect in all staff relationships with active cooperation and teamwork



+ Maintain confidentiality and HIPAA compliance in daily operations



+ Strong oral communication and interpersonal skills



+ Excellent telephone and customer service



+ Willingness to interact with the public



+ Genuine willingness to prevent/resolve interpersonal conflicts



+ Ability to prioritize, perform multiple clerical tasks, organize and plan daily work





Preferred:





+ Associates degree



+ EPIC experience



+ 3 years of experience





Required:





+ High School Diploma or GED



+ 1 year of experience



+ Medical terminology



+ Hospital, clinic, revenue cycle, patient registration, financial counseling, insurance billing, and/or direct healthcare experience.









Preferred:





+ CPAT certification



+ MOA certification

Categories

Posted: 2021-04-20 Expires: 2021-05-20

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Patient Access Representative - Specialty Clinics

Slidell Memorial Hospital
Slidell, LA 70459

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