1+ months

ORGANIZATIONAL DEVELOPMENT SPECIALIST

University of Washington

Seattle, WA 98104

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ORGANIZATIONAL DEVELOPMENT SPECIALIST

Req #:	213466
Department:	UW FACILITIES: MAINTENANCE & CONSTRUCTION
Appointing Department Web Address:	https://facilities.uw.edu/
Job Location:	Seattle Campus
Job Location Detail:	open to hybrid work schedule (combination in-office + remote)
Posting Date:	10/03/2022
Closing Info:	Open Until Filled
Salary:	$6,584 - $7,243 per month
Other Compensation:
Shift:	First Shift
Benefits:	As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here.

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to building stronger minds and a healthier world. UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty.

UW Facilities manages the Universitys buildings, infrastructure, and land, with more than 1,100 employees in a variety of fields. The Asset Management group includes Capital & Space Management, Real Estate, Sustainability, and other teams responsible for planning and workload management. The Operations group includes Project Delivery, Maintenance & Construction, Campus Energy & Operations, Building Services, Transportation Services and Safety. Supporting these groups, as well as the separate Emergency Management team, are the Business Intelligence & Information Technology group and the Finance & Administration group. Please visit the UW Facilities web page for more information: UW Facilities.

Facilities Maintenance & Construction (M&C) is responsible for general maintenance, repair and construction services for University of Washington (UW) main campus facilities including building interiors, exteriors and grounds.

We have an outstanding opportunity for an Organizational Development Specialist.

Under the general direction of the Director of M&C, the Organizational Development Specialist will work to strengthen and enhance departmental efforts towards increased effectiveness, greater consistency, centralized resource management, and organizational alignment in pursuit of strategic objectives. Take an active role in developing standard operating procedures, development of metrics/key performance indicators (KPIs), implementing processes and policies to increase organizational efficiencies. Oversee and provide coordination at the department level of M&Cs employee recruitment, on-boarding, and training and development programs.

Primary Duties and Responsibilities

Organizational Leadership and Engagement (50%): Positively support all management directives and actively promote the purpose and foundational values of M&C. Ensure adherence to M&C protocols and all UW and Facilities policies and procedures including the UW Facilities (UWF) Leadership Standards, Individual Accountability Protocols (IAP), and Management Accountability Protocols (MAP). Participate in and follow through with M&C process improvement initiatives, including incorporating metrics and Lean principles into internal work processes, and promoting employee engagement in continuous improvement and innovation.

Staffing / Recruiting / Retention (5%): In coordination with Facilities Partner Resources and M&C management and administrative staff, generate job descriptions for new or re-classified positions based on appropriate system classifications and complete Professional Staff Position Description forms when needed. Develop practices consistent with Facilities processes and policies and ensure consistency in recruiting throughout the department. Provide administrative backup to M&C administrative staff for recruiting activities. Develop and maintain tracking system to monitor status of M&C recruitments. Assist in creating position requests / justifications for additional resources.

Personnel / Payroll Systems (5%): Serve as point of contact for Workday, the UW human resources and payroll management system, and UW Hires for recruiting. This includes initiating hiring, termination, and job change actions; creating, changing, and closing job requisitions, and proposing/requesting changes to employee compensation.

Training (15%): Assess training and staff development needs, and formulate training solutions. Ensure quality and cost-effective delivery of training programs. Establish required training in TMS and track completion. Maintain training and compliance records pertaining to regulatory training, certifications, and licenses. Work with Facilities Partner Resources to identify customized training to serve departmental needs. Develop and generate training reports. Develop and enhance M&Cs employee orientation, onboarding, and separation processes.

Policies & Procedures (5%): Working with departmental leadership and administrative staff on M&C policy and procedure standardization effort. Develop new and update current process documentation to ensure written processes reflect actual work performed. Create and maintain database of current processes. Create, update and maintain M&C employee manual.

Initiate and maintain an M&C SharePoint site to include but not limited to leave and higher level duty master calendar; LEAN huddle metrics tracking; license and certification tracking. Work with each maintenance zone to consolidate the existing shared drive (I: drive) into a useable and intuitive SharePoint site.

Act as the point of contact on the M&C master uniforms contract. Responsible for coordinating uniform options and pricing with vendors as needed.

Work with other FS departments on coordinating policies and procedures to ensure M&C remains consistent with them.

Departmental Initiatives, Goals & Metrics (15%): Work with M&C leadership team to create and track departmental metrics, including an operational dashboard, leader standard work and key performance indicators (KPIs). Provide monthly, quarterly and annual reports documenting the status of M&C processes, procedures and initiatives.

Assist M&C leadership team in creating and tracking departmental initiatives including but not limited to: Lean participation, goals & metrics, huddling and idea generation; Lean launches; supervisor accountability program; safety programs; building based maintenance, inclusion initiatives, etc.

Create reports and provide data analysis to help drive departmental decision-making.

Responsible for creating and updating the M&C business continuity plan. Collaborate with M&C managers on annual updates / changes that may be required.

Participate in strategic planning and performance measurement initiatives.

Departmental Web Page (5%): Work with the Director to ensure the M&C web page is kept up-to-date. Propose changes to the web page to ensure it remains consistent with changes within M&C personnel and policies/procedures. Partner with Facilities IT to ensure consistency with UW Facilities web page.

Work with Facilities Communication team on marketing and informational materials as needed, Facilities messaging, and any other communication needs.

Represent M&C in daily business, at UW meetings, and/or conferences with the public.

Communicate with other internal and external service units to pursue collaboration and improvement opportunities.

Perform other related duties as assigned.

Core Competencies

Demonstrate personal integrity and trustworthiness.
Manage stressful situations and change priorities effectively.
Anticipate, recognize, and resolve problems.
Be responsible and accountable.
Use organizational skills and pay attention to details.
Maintain a positive, optimistic, and success-oriented attitude.
Exercise professionalism, which includes being tactful and courteous.
Exhibit a professional work ethic.
Continuously promote a safe work environment.

Requirements include:

A Bachelors degree AND four years of progressively responsible applicable experience.
Demonstrated excellent interpersonal and oral/written communication skills; ability to work successfully with people at all levels throughout the organization and University community.
Excellent organizational skills; ability to successfully prioritize and coordinate multiple programs and assigned tasks, and meet goals.
Excellent problem solving skills; ability to analyze complex information, and to define and solve problems.
Demonstrated flexibility to meet changing needs and unpredictable deadlines.
Demonstrated ability to lead and facilitate projects and groups.
Demonstrated professionalism, confidentiality, poise, and composure in a fast paced and dynamic environment.
Proven ability to exercise a high degree of professional judgment and work independently with limited direct supervision.
Proven success in effectively organizing meetings.
Demonstrated proficiency with Microsoft Office Suite or equivalent and standard productivity software.
Experience developing presentations, documentation and reports in PowerPoint, SharePoint, Access, Adobe Acrobat, etc.
Ability to learn and use new computer software and programs.

Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.

Desired:

Experience with Learning Management software.
Experience collecting metrics and maintaining a metrics driven dashboard.
Proven experience with the UW Hires program.
Extensive experience in, and knowledge of, university culture, values and sensitivities.
Experience marketing and/or maintaining website content.
Experience in a facilities management or construction organization

Conditions of Employment:

Ability to efficiently and effectively travel locally to alternate work sites as needed to meet organizational needs and objectives.
While usual hours fall within standard business hours, work may be required during hours beyond standard business hours. Position requires flexibility to deal with emergency situations, meetings, or other scheduled work that may fall outside normal work hours.
Regular and predictable attendance is required.
Work is performed in an open office environment successful candidates will possess the concentration and social skills necessary to work in that environment.
Must be able to work in a non-smoking environment.
Regular and predictable attendance is required.

Application Process:

In addition to submitting a CV/resume, you will be asked to submit a cover letter and your response (in a separate Cover Letter Assessment) to the following (limited to 7900 characters):

"We would like to know more about your experience with diversity, race and equity, and social justice. Please tell us about your experience engaging and working with diverse communities particularly in the context of your professional, volunteer, or civic work. Please also address efforts you have made or been involved with to foster diversity competence and understanding."

The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select Apply to this position. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your My Jobs page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.

Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

COVID-19 VACCINATION REQUIREMENT

Employees of the University of Washington are required to be fully vaccinated against COVID-19 unless a medical or religious exemption is approved. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. As a condition of employment, newly hired employees will be required to provide proof of their COVID-19 vaccination. View the Final candidate guide to COVID-19 vaccination requirement webpage for information about the medical or religious exemption process for final candidates.