6 days old

Ops Sup Sr Analyst

The Ops Sup Sr. Analyst is an intermediate level position responsible for providing operations support services, including but not limited to; providing Governance and oversight support to outsourced team on Asset Servicing/ Corporate Action events, providing Operational support on asset transfers and regulatory initiative like SRD II. Additionally, the Ops Sup Sr. Analyst serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes for securitized products such as equities, fixed income and structured notes.


+ Responsible for Securities Operations, supporting business needs, growth and to improve the overall operating efficiency. Also responsible for executing projects involving or driven by the business.

+ Perform in-depth evaluation of operations and business processes , procedures, and industry standards relating to corporate actions and asset transfers for business and products supported to identify and resolve complex problems

+ Risk control and governance - Providing oversight and driving improvement in the control and resilience agenda

+ Ensure timely reporting of risk items, impact, remediation and preventive controls to issues discovered

+ Influence decisions through advice and counsel as well as facilitate services to others outside of Operations

+ Serve as an analytical and/or procedural expert, representing a unit or team on cross function operational processes and project deliverables

+ Act as an escalation point for exceptions, ensure prompt closure of customer complaints, errors, breaches and technology incidents

+ Liaises with multiple teams across the Operations department to resolve complex issues

+ Coordinate and contribute to initiatives that support the goals of the Operations function and overall business

+ Assume informal and formal leadership role within team as well as coach and train new recruits

+ Has the ability to operate with a limited level of direct supervision.

+ Can exercise independence of judgement and autonomy.

+ Perform as an SME to senior stakeholders and /or other team members

+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

+ Ensure talent on boarding and retention with succession plan in place for key roles and maintaining healthy bench-strength and attrition management


+ 5-8 years of relevant experience

+ Well verse in security products such as cash equities, fixed income and structured notes

+ Experience in Operations end-to-end processing

+ Proficient in Microsoft Office

+ Ability and experience working in a fast paced, high pressure environment

+ Proven organization and time management skills

+ Demonstrated problem-solving and decision-making skills

+ Consistently demonstrates clear and concise written and verbal communication skills


+ Bachelors degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.


**Job Family Group:**

Operations - Core


**Job Family:**

Operations Support


**Time Type:**

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.


Posted: 2022-05-13 Expires: 2022-06-12

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Ops Sup Sr Analyst


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