26 days old

Operations Support Specialist

Hanover, MD 21076


Who are we? Were partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services and real-world application, we work with progressive leaders to drive change. Thats the power of true partnership. TEKsystems is an Allegis Group company.


Why Us? We believe in cultivating an environment that breeds opportunity and encourages people to be the best version of themselves. Our team members see work as more than just a job\u2014its a career built on passion, grit and ambition. From achieving personal success to lifting others up to do the same, we all rise together. We help people achieve their goals\u2014and then some. Our culture is centered around making an impact. We believe in doing what we love and encouraging others to do the same. Whatever direction youre headed, you find talented, driven and passionate members of the TEKsystems family creating meaningful work.


Why join our front office team? Do you want to play a role in the business decisions made at a growing multi-billion-dollar organization? Do you have a passion for mitigating risk and want the opportunity to work with a high-performance team to solve complex business problems? Are you looking to join a team who will invest not only in your professional growth, but also help you achieve your personal goals? Then our Operations Support Specialist could be your next dream career!


Essential Job Duties and Responsibilities:

  • Review financial status and required deliverables for contracts on a monthly or as needed basis; coordinates necessary follow-up with appropriate management staff
  • Develop and provide reporting to support business decision making, including specific business initiative performance and Client required reports
  • Remain knowledgeable of key processes, business initiatives and internal resources in order to support sales people and recruiters in accomplishing company goals
  • Coordinate recurring reporting efforts with leadership team to highlight strategic initiatives and track performance to goals for consumption by sales leadership
  • Perform pricing reviews and validate financial information such as accruals and rebates
  • Assist with budget and expense tracking as well as profitability reporting as it relates to field metrics
  • Review and interpret customer contracts to ensure adherence to contractual requirements
  • Follow up with support partners on outstanding items to ensure proper compliance with customer and contract requirements in a timely manner
  • Prepare, organize and maintain contract records and files supporting contract performance and compliance
  • Field questions and troubleshoot reporting abnormalities within multiple internal reporting systems
  • Assist the Senior Manager of Operations with Request for Proposals (RFPs) by gathering key information and coordinating responses with sales partners
  • Ad hoc audit and reporting requests as needed


Required Education and/or Experience:

  • The knowledge, skills, and abilities typically acquired through the completion of a Bachelors degree program or equivalent degree in a field of study related to Business or Finance
  • Seeking 2-4+ years of work experience


Requisite Abilities and/or Skills:

  • High proficiency with Microsoft Office applications
  • Strong organizational skills and detail oriented
  • Ability to develop a thorough knowledge of business policies and account management practices
  • Adaptable and able to handle multiple tasks concurrently
  • Strong problem solving and analytical skills
  • Ability to manage time and excel in a deadline-oriented environment
  • Successful track record of providing quality customer service

Comprehensive Benefits Package:


Employees receive a competitive base salary, commission, and an exceptional benefits package including a 401(k) company matched retirement savings plan, parental leave and vacation, personal and holiday pay.

  • Medical BlueCross BlueShield Preferred Provider Organization (PPO) with a Health Savings Account (HSA)
  • Dental MetLife
  • Vision Vision Service Plan (VSP)
  • Insurance Life and Accidental Death & Dismemberment (AD&D)

Additional benefits include:

  • Short-term and long-term disability
  • Dependent Care Flexible Spending Account
  • Education assistance
  • Employee discounts on cars, electronics, travel, etc.


The Company and its subsidiaries are equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.


Posted: 2019-11-19 Expires: 2019-12-21

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Operations Support Specialist

Hanover, MD 21076

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