1+ months

Operations Manager (CDM Defend F)

Raytheon Missle Systems
Dulles, VA 20164
Raytheon is looking for cleared, industry leading IT professionals to deliver innovative, mission critical IT capabilities and services in support national defense. The Raytheon IIS Cyber Protection Services has a career opportunity for a Operations Manager to support the Department of Homeland Securitys (DHS) Continuous Diagnostics and Mitigation (CDM) Program
Responsibilities: The Operations Manager reports directly to the Project Manager and is responsible for all aspects of Task 7 of the TO SOW including day-to-day management and sustained operations of SSP 1.0 and SSP 2.0. Responsible for the development and management of the operations plan, prioritization and coordination of related activities to ensure timely deliveries. Perform resource allocation, workload assignment and schedule management activities to meet project milestones. Responsible for operational resource management including personnel. Responsible for meeting operational service level objectives and metrics. Support the operational transition of the existing SSP 1.0 system to the new TO Responsible for Operations & Maintenance activities of all CDM tool components, the Agency Dashboard and the overall solution. Responsible for the operation of the Help Desk and Tier I, II, and III support for SSP 1.0 and SSP 2.0. Sustainment of SSP compliance with system security requirements and ATO(s). Manage SOC services for the SSP operations (Optional Activity) Monitor and maintain CDM Operational Data Quality within SSP Manage Source, Object, Executable, and Run-Time Code baseline associated with SSP solutions. Experience and Qualifications: A minimum of ten years of experience managing technical teams involving cloud based shared services platforms. This includes management of cloud based multi-tenancy shared services platform. Experience managing O&M activities similar to the size, scope, and complexity of the Task 7 of the CDM DEFEND TO. Experience establishing and managing to operational service levels. This includes monitoring and maintaining system capacity, and procedures for scaling cloud services to meet operational requirements. Experience managing Help Desk and Tiers I, II, and III Services. Experience managing integrated COTS solutions including license management. Experience maintaining compliance with security requirements and sustaining ATOs.
Clearance Requirement: Must be a US Citizen with a TS security clearance and SCI eligibility.

This position requires either a U.S. Person who is eligible to obtain any required Export Authorization.

Raytheon is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.


Posted: 2019-12-05 Expires: 2020-02-13

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Operations Manager (CDM Defend F)

Raytheon Missle Systems
Dulles, VA 20164

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