15 days old

Operations Manager

ryder (Ryder Systems, Inc.)
Brownwood, TX 76801

Position Description

The Sr Mgr Logistics SLM DM is responsible for the direct supervision of the assigned operations in the distribution management environment. This position ensures compliance with company and department policies, procedures and work instructions in order to provide a safe and productive work environment, optimum customer service and accurate records and is responsible for leading, guiding, training and directing Leads, Customer Logistics Supervisors (CLS), Customer Logistics Managers (CLM) and/or Logistics Managers (LM).


This individual works directly with managers, supervisors and hourly employees and may interact with the customer and/or have profit and loss responsibility depending on the complexity and size of the organization. All work is subject to review by the Group Logistics Manager (GLM) or Director Customer Logistics (DCL) and Ryder Corporate Process Owners such as Finance, Human Resources, Safety, etc., as error could result in customer dissatisfaction, loss of inventory, loss of profit, safety or security incident.


  • Bachelor's degree in business, logistics, or supply chain, or a minimum of eight (8) years of relevant work experience
  • Master's degree in business, logistics, or supply chain preferred
  • Five (5) years or more of experience in supply chain, logistics, warehouse or an industry-related field
  • Three (3) years or more of supervisory experience
  • Two (2) years or more of Profit & Loss experience preferred
  • Two (2) years or more of application experience of Lean principles, systems, and tools
  • Excellent problem solving skills
  • Excellent oral and written communication skills with demonstrated leadership capabilities


  • Ability to: 
    • Create and maintain professional relationships within all levels of the organization (peers, work groups, customers, and supervisors
    • Work independently and as member of a team
    • Create and develop an inclusive and engaged work environment
  • Flexibility to operate, and self-driven to excel, in a fast-paced environment
  • Capability to multi-tasking, highly organized, with excellent time management skills
  • Detail-oriented with excellent follow-up practices
  • Strong organizational, analytical, and computer skills
  • Effectively manage Profit & Loss statements may be necessary depending on the complexity and scope of the operation preferred
  • Demonstrated knowledge and understanding of Distribution Management (intermediate level)


  • Knowledge of:
    • Warehouse Management Systems (WMS) (intermediate level) preferred
    • Material Handling Equipment (MHE) may be required based on position (intermediate level) preferred
    • OSHA (intermediate level)
    • DOT and Hazmat may be required based on the account (intermediate level) preferred


  • Interface directly with the customer to ensure issues are resolved in a timely manner while maintaining a high level of customer satisfaction
  • Strategic operational planning and execution for the operation
  • Identify and/or solve operational issues with the account(s) by implementing continuous improvement and LEAN initiatives, to strengthen team unity, goals, productivity and results
  • Hire, supervise, develop and manage performance for employees and maintain a positive employee relations environment at assigned account(s)
  • Maintain open and effective communications within the work group(s) and with other work groups within the organization. Review data, identify and implement necessary actions as required
  • May manage the profit and loss statements based on the complexity and scope of the organization
  • Lead a proactive safety program within the work group(s) consistent with company policy in order to provide a safe and secure work environment. Instruct and enforce location safety management plans, training and processes. Monitor the maintenance of equipment for assigned work group(s) by using checklists and observations as required
  • Perform other duties as assigned

 Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.


Posted: 2019-10-03 Expires: 2019-11-02

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Operations Manager

ryder (Ryder Systems, Inc.)
Brownwood, TX 76801

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