1+ months

Operations Analyst, Senior

Infor
Taguig City, National Capital Region 1633

Senior Operations Analyst

Taguig, Philippines 

As part of the Infor Consulting Services (ICS) Operations team you will be responsible for for the sales order to invoice life cycle for a services contract and other administrative tasks as required. As an Operations Analyst you will also be expected to take on additional ad hoc projects and tasks and to assist the Team Lead in supporting the business. You will be able to multi-task such that you can manage your own projects. 

This position requires a strong communicator who can be a facilitator for resolving issues or challenges both within the team and between the team and other departments, coordinator of work flow and problem solver. 

 A Day in The Life Typically Includes:

  • Bookings reconciliation at month end for opportunities closed in CRM
  • Review Contracts and Bid packs for the project set up in Infor's internal project management tools.
  • Liaise with project managers and finance team to ensure project set up/task structure is set up accurately in terms of role assignment, rate matrix, budget hours etc.
  • Ensure all consulting time and expenses is submitted in a timely fashion
  • Manage sub-contractors (contracts, purchase order creation, time & expense entry, invoices check, record invoices, support Finance on third party cost accruals)
  • Billing preparation in line with contract milestone, review & approval of draft invoices with the consulting PM's.
  • Review and monitor the projects WAR/ over-run, backlog and project margin
  • Assist the PM's in biweekly project revenue forecasts.
  • Maintain data accuracy in Infor systems particularly related to Projects and Financial records
  • Weekly excel reporting & review of consulting work in progress (ETC/ EAC with Project Managers and Practice Leads
  • Provide support to the Consulting teams on systems and processes
  • Provide ad-hoc reporting and analysis to the business 


     What You Will Need:

    • Ideally 8+ years' experience in a similar administrative function u2013 FP&A , Business Operations , Reporting
    • Able to demonstrate experience of working in a team environment
    • Good written and spoken English and Mandarin/Japanese skills
    • Strong presentation skills
    • Strong Microsoft Office skills. (Word and Excel)
    • Reasonable level of analytic skills
    • High comfort level with navigating ERP systems (Financial Systems, CRM Systems)
    • The flexibility and willingness to undertake a range of administrative functions competently, interacting with other team members.
    • Reasonable level of numeracy


       What Will Put You Ahead?

      • Experience with CRM system (InforCRM, Salesforce.com or similar tool)
      • At least 2 years' experience with Clarity/ PSA Partner tool or a similar Project Management tool
      •  Candidate will ideally have knowledge of accounting and revenue recognition practices in a services organization


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Posted: 2021-03-03 Expires: 2021-06-09

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Operations Analyst, Senior

Infor
Taguig City, National Capital Region 1633

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