8 days old

Operational Risk Sr Analyst - AVP

Jacksonville, FL 32232
Job Profile Title: Operational Risk Sr. Analyst

The Operational Risk Sr Analyst is a seasoned professional role that reports to the Leader of the Risk and Control Assessment Team (RCAT). The goal of this team is to provide facilitation, expertise, and assurance for the effective management of the Consumer Risk Control Environment in line with Operational Risk Management 2nd Line (ORM) policy, Independent Compliance Risk Management (ICRM), and Regulatory and Internal Audit (IA) expectations. The team is responsible for execution of governance routines, reporting, data analytics, regulation analytics, policy analytics, and end to end Manager Control Assessment (MCA) analytics. This person will work alongside the RCAT Team to contribute to ensuring effective risk management is embedded in day-to-day business strategies, and related activities through analytics and reporting strategies.

Key Responsibilities

Assist in the execution of assessments of control and monitoring design and effectiveness; ensure control and monitoring procedures are appropriately followed; ensure findings/gaps are escalated and resolved.

Review control and monitoring documentation and provide feedback to business process owners on improvements to ensure all standards are met.

Assist with documentation of internal controls, walkthroughs, feedback to process maps, horizontal risk themes and lessons learned.

Work on ad Hoc projects related to CMDA process improvements

Provides insights to the business on key impacting risks, control and monitoring design framework, and potential opportunities for improvement (automation etc.) based on end-to-end risk assessment, emerging risks, or changes in the control environment

Provide aggregated insights /KPI on CMDA results with focus on cross business trends, learnings from outcomes, root cause, and potential areas of focus for control teams etc.

Actively engage and partner with the business control teams to form strategies, prioritization of the work based on key areas of focus (critical risks) and impacting risk factors

Deliver program training for the team plus the business in partnership with SMEs/stakeholders

Other duties as assigned.


5 years strong risk management experience, including performing assessments and audits, designing controls, managing enterprise control frameworks, and prioritizing risk.

Expertise in R programming, Excel, Tableau, SAS, Apache Spark, Rapid Miner, and other analytical tools

Effective agile project management

Ability to work with diverse, cross functional teams and stakeholders.

Excellent planning, project management, interpersonal and communication skills

Excellent risk acumen and control evaluation skills.

Expertise in Fraud Awareness and Risk Management Operations and Systems (Information Security Standards, Vendor/Outsourcing Management and MCA Legal and Regulatory Compliance Management of a global operations and a complex environment that includes global teams, preferred - (GRC, Issue Management)

Proven attention to detail and the ability to apply judgment amidst ambiguity with an independent, challenger mindset.

Ability to multi-task and manage multiple priorities simultaneously

Ability to present a compelling case to influence others where appropriate

Well versed in breaking down complex matters into core issues and root causes so that they can be readily addressed

Comfortable working in a dynamic, problem solving, collaborative environment

Strong analytical skills and knowledge of Excel and other analytical tools across large data sets

Experience with Citi Risk & Controls and knowledge of Managers Control Assessment a plus (GRC)

**Skills/ Competencies:**

Proficient in MS Office applications necessary for executing job responsibilities

Strong analytical and conceptual skills

Superior writing skills to support MCA

Superior communication and interpersonal skills

Independent thinker and able to perform a credible challenge of Business

Ability to influence and convince without authority

Ability to work collaboratively within and across functions and Lines of Defense

Effective team player and contributor in dynamic environment

Ability to work effectively in a virtual team


Bachelor's degree or equivalent 5 plus years' experience in Operational Risk Management preferred.


**Job Family Group:**

Risk Management


**Job Family:**

Operational Risk


**Time Type:**

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)


Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.


Posted: 2022-05-13 Expires: 2022-06-12

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Operational Risk Sr Analyst - AVP

Jacksonville, FL 32232

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