13 days old

Operational Risk Senior Analyst

Tampa, FL 33603
This position is in the Global Consumer Bank Anti-Money Laundering (AML) Program Management Office (PMO) working on the OneKYC Program management team. The OneKYC Program was launched to implement the future state Operating Model and CitiKYC platform design and developed as part of the Customer Due Diligence / Know Your Customer (CDD / KYC) Program. The OneKYC program is designed to achieve an enterprise-wide Business-owned global platform that enables the implementation of the future state KYC Operating Model for a globally consistent structure for program execution across Businesses and client type.

The primary responsibility of the person in this role will be to lead and assist with the coordination of UAT testers and oversight of the defect management process for GCB CitiKYC global application implementations. This position will provide coordination across the subject work stream, including assisting with tools and methods, communication, issue escalation and resolution, with a focus on testing.

**Primary Responsibilities**

+ Coordinates Quarterly and Off Cycle Releases daily testing activities as Execution Lead, which includes leading daily execution calls with Global LOB testing teams, communicating release updates, managing release setup and maintenance, and providing metrics on execution progress.

+ Manages tasks and adheres goals to execution milestones

+ Coordinates Quarterly and Off Cycle Releases daily testing activities as Defect Manager, which includes leading daily defect calls with Global LOB testing teams and key Technology partners, facilitates screenshare sessions and defect discussions to ensure timely defect resolution, and providing metrics on defects.

+ Coordinates with stakeholders to address data needs, test planning, and execution.

+ Authors, peer reviews, and performs maintenance on test cases. Ensures quality of test cases.

+ Supports automation testing initiatives.

+ Provides metrics tracking and facilitates project reviews.

+ Helps with implementation of best practices, process improvements and enforce the adherence to these

+ Collects, analyzes, and develops action plans to address lessons learned

+ Provides training and mentoring to analysts and testers from partner teams from all Global LOBs.

+ Ensures/enforces the Test Execution and Defect Management methodologies are followed to comply with Internal Audit standards

**Required Qualifications**

+ Bachelor degree or equivalent experience required

+ Position requires strong background project management, quality assurance, and testing Experience with action plans to be executed by the business, involving other supporting areas as needed (operations, technology, and/or compliance)

+ Broad experience with creating, reviewing and executing test scripts

+ Experience in AML or other regulatory project is desirable

+ Highly intellectual in character requiring exercise of discretion and judgment related to proposed changes to the Business.

+ Prior sound test experience on complex projects with multiple users is required. Position requires a global mindset.

+ Must be able to execute under pressure, many of the projects will have very tight timelines.

+ Must be able to follow projects that require very detailed analysis due to the impact to the businesses.


**Job Family Group:**

Risk Management


**Job Family:**

Operational Risk


**Time Type:**

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)


Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.


Posted: 2022-05-13 Expires: 2022-06-12

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Operational Risk Senior Analyst

Tampa, FL 33603

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