5 days old

On Call Enroller III Bilingual English/Spanish *San Francisco

Kaiser Permanente
San Francisco, CA 94115

The Enroller is accountable for facilitating targeted enrollment activities to help increase membership and build support for Kaiser Permanente.  All incumbents will be hired as On-Call / Per-Diem.  No benefits will be provided. The hourly rate is a fixed rate per region.  The hourly rate will be reviewed and approved annually by National Functions Compensation.  Works a flexible schedule with unpredictable hours that may include evenings and weekends. On average, works 20-25 hours per week during the busy season. Some weeks may require more hours while other weeks may require fewer hours.


Essential Responsibilities:
  • Represent the health plan and promote Kaiser Permanente products and services to members and prospects. Answer questions about the health plan and benefits to convey Kaiser Permanente's unique value proposition.

  • Attends employer, community, and open enrollment events as assigned. The purpose of the events is to educate and inform members and prospects about Kaiser Permanente and its products. Most events take half a day.  May be assigned to more than one event on a given day and must complete logistic coordination with Admin and S&AM staff, including ensuring all appropriate materials are delivered, pick up / drop off of materials.

  • Delivers formal, stand-up presentations to employees and prospective members and fields specific questions about benefits and services.

  • Acts as liaison to Account Managers, Sales Representatives and members.  Develops relationships with existing accounts, members and brokers and respond to inquiries.  Communicates meeting outcomes, competitive information, and customer needs.
  • Completes timely meeting summaries, time keeping and expense reports.

  • Must successfully complete onboarding training and compliance before being assigned to enrollment events.

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  • Posted: 2019-12-04 Expires: 2020-01-03

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    On Call Enroller III Bilingual English/Spanish *San Francisco

    Kaiser Permanente
    San Francisco, CA 94115

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