6 days old

Office Services Team Coordinator/Customer Service (Houston)

Accenture
Houston, TX 77007


Execute services in areas of responsibility for a small to moderate size location/across small number of smaller locations & may oversee the work of team members. Scope may include wide range of Workplace Solutions customer services activities, delivered at a location/across multiple locations. May include workspace set-up, A/V, catering, document, switchboard, reception, floor support & other location services. Independently carry out routine tasks according to guidelines and/or under supervision.




Requires analysis and solving of lower-complexity problems. Interaction is with peers within Accenture before updating supervisors. Likely has limited exposure with clients and/or Accenture management. Requires moderate of level instruction on daily work tasks and detailed instructions on new assignments. Decisions impact own work and may impact the work of others. Individual contributor as a part of a team, with a focused scope of work.




Role Requirements:



+ Onsite CF Roles - This role will require you to work in the office





Basic Qualifications:



+ High School diploma/GED


+ Minimum of 2 year customer service experience





Preferred Qualifications:



+ Customer service experience


+ Microsoft Office (Word, Excel, PowerPoint)


+ Knowledge of MS Outlook


+ Hospitality background





Professional Skills:



+ Critical thinking skills


+ Problem solving skills


+ Proven ability to work independently and as a team member


+ Good communication skills (written and oral)


+ Good organizational, multitasking and time management skills


+ Highly responsive, flexible and adaptable


+ Proactive thinker/action taker


+ Passionate about customer service


+ High level of professionalism





As required by Colorado law under the Equal Pay for Equal Work Act, Accenture provides a reasonable range of compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only, the range of starting pay for this role is $38,988 - $88,500 and information on benefits offered is here. (https://www.accenture.com/us-en/careers/your-future-rewards-benefits)







COVID-19 update:



The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually.



Subject to applicable law, please be aware that Accenture requires all employees to be fully vaccinated as a condition of employment. Accenture will consider requests for accommodation to this vaccination requirement during the recruiting process.



What We Believe



We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.



Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here (https://www.accenture.com/us-en/about/inclusion-diversity/us-workforce)



Equal Employment Opportunity Statement



Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.



All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.



Accenture is committed to providing veteran employment opportunities to our service men and women.



For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement (https://www.accenture.com/\_acnmedia/Careers/PDF-9/Accenture-Annual-Policy-Statement-Regarding-EEO-2018-Applicant.pdf) .



Requesting An Accommodation



Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.



If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email (https://www.accenture.com/us-en/contact-us) or speak with your recruiter.



Other Employment Statements



Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.



Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.



Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.



The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.


Categories

Posted: 2022-05-13 Expires: 2022-06-12

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Office Services Team Coordinator/Customer Service (Houston)

Accenture
Houston, TX 77007

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast