1+ months


University of Washington
Seattle, WA 98104


Req #: 187626
Job Location: UW Medical Center - Montlake
Posting Date: 03/29/2021 
Closing Info: Open Until Filled 
Salary: Salary is commensurate with education and experience. 
Shift: First Shift 
Notes: As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here.  

A higher degree of healthcare.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored.

Join our award-winning team at UW Medical Center - Montlake. Among the top medical centers in the United States as rated by U.S. News & World Report 2019-2020 "America's Best Hospitals", UW Medical Center - Montlake prides itself on compassionate patient care as well as its pioneering medical advances. UW Medical Center - Montlake has again earned U.S. News & World Reports No. 1 hospital ranking in Washington State and in the Seattle metropolitan area. It is the seventh consecutive year that UW Medical Center - Montlake has achieved both distinctions.

Excellence. Exploration. Education. Become part of our team, and join our mission to make life healthier for everyone in our community.

UW Medical Center - Montlake has an outstanding opportunity for a Nurse Manager to join our Surgical Services Department. This Manager will facilitate, monitor and improve the processes and systems that impact daily patient flow and the quality of patient care delivered in the Surgical Services Department. They also are responsible for establishing and maintaining high customer service standards for the designated unit and the Surgical Services Department as a whole and will guide and direct the activities of the RN2s, RN3's and others in the designated unit. 

Full-time. Day shift.

Provides leadership and coordination for the Main OR, Surgical Pavillion OR and Roosevelt OR. Responsible for establishing and maintaining high customer service standards for the designated unit and the Surgical Services Department as a whole. Guides and directs the activities of the RN2s, RN3's, Surg Techs, and Hospital Assistants in the designated unit.

  • Analyzes the staffing needs of the unit, 24/7.  Collaborates with the Department Director and peers, to maintain an adequate volume of team members to meet the needs of the unit.
  • Responsible for making hiring, discipline and termination decisions related to team members.
  • Collaborates with peers and Department Director to develop and implement performance standards, competencies and performance evaluation criteria.
  • Monitors the activities of the RN2s, RN3s and other preceptors to ensure team members attain and maintain required skills, knowledge and competencies. Ensures all new team members receive a thorough, efficient, well-documented orientation to the department and assigned services.
  • Supervises the daily activities of the staff to ensure optimum performance, providing ongoing staff evaluation and performance feedback regarding job performance based on standards and expectations.
  • Conducts annual reviews of clinical competencies and document them in personnel files.
  • Completes annual personnel evaluations on all team members.
  • Identifies continuing education needs of staff and supports programs designed to meet those needs.  Promotes personal growth and provides opportunities for staff to develop self-management skills.
  • Ensures completion of Annual Infection Control, Fire and Safety, OSHA, and other regulatory requirements and maintains department personnel files for team members in collaboration with the Operations Supervisor.
  • Mentors/coaches/assists team members with conflict resolution
  • Use communication systems on the unit to ensure staff have access to pertinent information
  • Provides the Operations Supervisor, with minimum staffing volume guidelines for the designated unit.  The Operations Supervisor uses the guidelines when approving leaves and vacations for team members.
  • Collaborates with the Department Director and peers to assess OneStaff report data and implement changes in staffing policies as necessary.

  • Ensures that patients and family members are attended to in a professional manner.
  • Responsible for coordinating and directing staff, responding to the clinical needs of the patient/family members in a timely manner and maintains a professional and friendly demeanor at all times.  As the leader on the Surgical Services team, assures that other members are responding in the same timely and professional manner.
  • Maintains hospital service standards, with particular attention to personal/behavioral, staff teamwork, and patient-staff interaction guidelines. Is a role model for, and facilitates, collaborative working relationships with surgeons and other teams.
  • Maintains an environment that respects age, culture, economic, ethnic and lifestyle differences of patients, visitors and staff.  Uses assertiveness, negotiation, conflict management and problem solving strategies to develop a positive work environment
  • Works cohesively as a member of the Surgical Services Leadership Team, taking a proactive role in ensuring the smooth and efficient operation of the unit.
  • Collaborates with surgical clinics, ancillary support services and other Patient Care and Ambulatory Care Services units to problem-solve, improve processes, and increase customer service and customer satisfaction.
  • Periodically assesses the satisfaction level of surgeons, anesthesia providers and other UWMC Patient Care and Ambulatory Care units, as related to patient flow processes. Takes corrective action where needed.

  • Collaborates with Materials Management Department to maintain accurate, comprehensive inventory lists of all patient care items.  Works closely with the Support Services Supervisor and unit staff members to identify new and replacement needs for equipment.
  • Works closely with the Supply Coordinator and Business Manager in obtaining information/planning for new products/technology; facilitating the introduction of new equipment/supplies.
  • Works closely with the other Nurse Managers and the Support Services Supervisor in conducting safe, effective clinical trials and evaluations of new equipment or forms.
  • Submits prioritized capital equipment lists to the Surgical Services Business Manager
  • Assertively communicates with Business Manager and Department Director if proposed delays in purchases have the potential to compromise the quality of patient care.
  • Coordinates unit specific in-services for specialty equipment and supplies.

  • Assesses/monitors the standards of practice/quality of care provided by team members.  Educates or counsels when deficiencies in technique are noted.
  • Fosters clinical excellence and incorporation of clinical standards into staff practice. Uses coaching and counseling skills to enhance competent staff performance
  • Collaborates with the Department Director and peers to keep unit consistently ready to meet regulatory requirements, demonstrating knowledge of regulatory guidelines and ability to direct, lead and participate in unit quality programs.
  • Directs, leads and participates in quality improvement projects.
  • Member of Surgical Services Leadership Team (SSLT), and other UWMC Committees, as assigned.
  • Collaborates with the Department Director and peers on SSLT, to set and achieve annual goals for the Department.

  • Contributes to the development of policies, procedures and systems to assure the effective operational functioning of the unit.
  • Works with peers and the Department Director to develop and maintain systems for collecting information to measure unit productivity.
  • Manages resources effectively and participates in cost savings initiatives.
  • Ensures maintenance of systems to protect confidentiality and integrity of patient records in compliance with hospital policies, procedures, and standards.

  • Supports the organizational and service area mission, philosophy, values and goals.
  • Directs and participates in efforts to continuously improve quality at UWMC.
  • Efficiently uses own time and monitors efficient use of support staff time.
  • Communicates effectively with individuals and in groups and guides staff in effective communication skills.
  • Interacts well with a variety of individuals and contributes to an environment that respects cultural, economic, ethnic, and lifestyle differences of patients, visitors and staff.
  • Contributes to, and encourages positive working relationships with members of the team.
  • Recognizes one's own stress and the impact on others.  Recognizes staff stress and its impact on the support service team.
  • Identifies and manages own and staff stress utilizing the support services of UWMC.
  • Directs and uses the service area and organizational communication systems to maintain knowledge of current information.
  • Ensures the maintenance of the service area environment and equipment so that it is of a professional appearance, safe and usable.
  • Ensures staff and own compliance with specific UWMC policies for safety.
  • Assures own and staff professional conduct and appearance.

  • Responsible for own continuing education.
  • Participates in own performance review.
  • Is open to constructive feedback and integrates recommendations into practice.

  • Completes special projects.  Develops and participates in projects to enhance operations.
  • Performs other duties, as assigned by Director. 

    BSN; minimum of 2 years as RN3 or equivalent and 3-5 years of surgical nursing experience required. Strong analytical, organizational, interpersonal and demonstrated customer service skills required. Master's in Nursing, or enrolled in a Masters program other health care program completed within six months of hire.

  • Ability to prioritize, delegate, and manage multiple projects and responsibilities simultaneously.
  • Ability to work under pressure in a fast paced environment and meet deadlines.
  • Strong communication skills, both verbal and written.
  • Ability to direct and supervise the work of others.
  • Strong interpersonal skills in order to communicate effectively with a diverse group of hospital and non-hospital personnel.
  • Ability to foster a team environment and work as a team member.
  • Independent judgement needed to organize work and set priorities for self  and others.
  • Demonstration of flexibility and willingness to adapt to diverse roles as a member of the unit-based team.

    Current license to practice as a registered nurse in the State of Washington.

    UW Medicine includes Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Neighborhood Clinics, UW Physicians, UW School of Medicine, and Airlift Northwest.

  • Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

    Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

    The University of Washington is a leader in environmental stewardship & sustainability, and committed to becoming climate neutral.

    The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

    To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.


    Posted: 2021-02-25 Expires: 2021-04-29

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    Seattle, WA 98104
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